All you need to know about your new Debit Mastercard®
Your new Debit Mastercard
We’re switching our debit cards over from Visa to Mastercard. You'll be receiving a replacement card which will be made from 86% recycled plastic.
Your account remains the same and your new card will work in the same way as your old one.
We'll be in touch closer to the time with when you can expect your new card to pop through the letterbox. Around this time, your old Visa card will stop working so please take a look at how to get started with your new Debit Mastercard.
What you need to do
1. Destroy your old VISA card
2. Make your first payment using chip & pin
3. Update subscriptions and monthly payments
4. Add your new card to your Apple or Google Pay
5. Download our app (if you haven't already)
6. Sign the back of your card
Will my new debit card be accepted everywhere?
Your Debit Mastercard will be accepted locally and internationally almost anywhere. This includes card payments, either in store or online.
Whether you want to use it down your local pub, a restaurant in Venice or to pay for an adventure sailing off the coast of Hawaii.
Remember that there could be additional costs added when shopping or withdrawing money while using your debit card abroad.
Oh and don't forget about contactless. You can use your contactless card at home and away, wherever you see the contactless symbol. The maximum payment limits may vary when you’re abroad.