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Coronavirus (COVID-19) Support

We're here to help you

Support for Personal & Premier customers

We've put a range of measures in place to help support you if you're experiencing financial difficulties as a result of the outbreak.

What can we help you with?

Support for business customers

We've put a range of measures in place to help support you and your business if you're experiencing financial difficulties as a result of the outbreak.

If you need our help please speak to your usual point of contact or get in touch.

Calls may be recorded.

Beware of scammers

Scammers are taking advantage of the worry and uncertainty being caused by coronavirus (COVID-19). It could be easy to let your guard slip, but keeping your money safe and secure really is more important than ever.

With scammers looking to exploit every opportunity they can, don’t become a victim – by sharing the tactics scammers are using right now, we can help you keep yourself, your family, friends and those in your local community safe. 

For more information on how we can help keep you and your money safe and secure, please visit our security centre.

Ways to bank at home

Our range of digital banking services could help you bank more easily at a time and place that suits you.

Our mobile app

Manage your finances from the palm of your hand with our mobile app

Check your balance, pay bills, transfer money, get cash without your card and more with the NatWest International mobile app.

Our Mobile app is available to customers aged 11+ with compatible iOS and Android devices and a Channel Islands, Isle of Man, UK or international mobile number in specific countries.

Online banking

Keep track of your finances 24/7 with our online banking service

Manage your sterling accounts, transfer money, pay bills, manage direct debits and standing orders and manage text alerts online.

Online banking is available to customers aged 11+ with a NatWest International account.

Something else we can help you with today?