Manage your business account signatories

To download the business account signatory mandate you must be using a Windows or MAC device. Mobile devices running Android or iOS are currently not supported. Please download the form to your hard drive and then open using Adobe Acrobat Reader.

What changes can I make using the mandate form?

NatWest International customers can use our Business Banking mandate update form to:

add or remove signatories
change the details of an existing signatory
change the signing rules on your current mandate

The following business types should contact our business banking team who will confirm the correct mandate to be completed:

a Limited Company or LLP whose mandate with us has not been updated since October 2016
a Partnership or Unincorporated Club, Society or other Community Organisation looking to update the signatories and/or signing arrangements

Business banking team contact details

You can contact your local business banking team on:

Jersey: 01534 282961

Guernsey: 01481 703845

Isle of Man: 01624 697741

Gibraltar: 00350 200 14400

Lines are open Monday to Tuesday 9:30am - 4:30pm, Wednesday 10:00am - 4:30pm and Thursday to Friday 9:30am - 4:30pm (except public holidays). Calls may be recorded.

How to update your mandate Open in new window

If your account is held with NatWest in the UK, you should visit manage your signatories on natwest.com.

How to update your mandate

To use the interactive features of our mandate update form, please:

download the mandate form
open and complete the form using Adobe Acrobat Reader

The mandate form will not open on devices running Android or iOS, or within Adobe browsers extensions.

How your information might be used

It's important for you to understand how we use and share your information. Please read our privacy notice before you continue with your application.

What you need to know

When completing the mandate please remember:

To sign the form using black ink
If you need to make amendments after printing, please use black ink and initial any changes
Business and trading names should not be shortened, abbreviated or changed
Limited Companies must also provide an up-to-date Register of Directors and return along with the completed mandate.

If you are adding or changing an existing signature, we will also require to see:

Photo identification, such as a passport or driving licence
Proof of address, such as a recent utility bill or bank statement

Once ready, please print, sign and take the completed mandate along with the required documentation to your local branch. You should mark this for the attention of Business Banking Amendments Team.

Download the mandate form Open in new window

Guide to completing a smart form Open in new window

The mandate form will not open on devices running Android or iOS, or within Adobe browsers extensions. Please download the form and open using Adobe Acrobat Reader.