Business Help

Our customer support centre

Coronavirus (COVID-19) – We’re here to support you

If you're concerned about being impacted financially due to coronavirus (COVID-19), or being unable to get to the bank, we're here to support you. We’re monitoring the situation closely and you'll find regular updates and information on how we can support you on our coronavirus support hub.

Contact us

From our general contact details to our emergency contacts and our dedicated lines for reporting fraud, our contact us page is the best resource for getting in touch with the right team.

Staying safe online

Keep yourself informed on the latest cyber crime tactics and standards for online safety with our helpful guides and resources.

Alternatively, find out how to report fraud or any suspicious activity you’ve encountered to us. This could be a questionable phone call, email, text or even a transaction you don’t remember making.


We recognise that our customers have a range of needs and we've taken steps to make our services available to everyone.

Give your feedback

We're here to listen to your feedback - whether that's to say we've done something well or to bring something to our attention to improve on.

Travel and international

From sending or receiving international payments, converting money before you travel and finding the relevant payment forms you need for your business - our travel and international support page is a valuable resource for you.

Service status

Check how our services are running.

Something else we can help you with today?