Business
Banking with us
Online Banking

Manage your everyday business banking online

Online Banking

Make sterling payments, manage regular payments and keep track of your accounts securely online.

Online Banking is available to existing NatWest International business customers only.

On this page

Manage your banking Open in new window

Bulk payments Open in new window

Biometric approval Open in new window

Common questions Open in new window

Apply for Online Banking Open in new window

Manage your business banking in one place

Online Banking gives you a simple way to manage your everyday sterling banking, whenever it suits you.

Make sterling payments and transfers.
Make up to 25 payments to existing payees in a single batch.
Create, edit and cancel standing orders.
Add and manage up to 50 sterling accounts.
Set a daily payment limit of up to £50,000.

And with biometric approval, you can use our mobile app to approve certain online banking actions without your card reader.

Make multiple payments at once

Bulk payments let you make up to 25 payments to existing payees in a single batch, helping you save time.

Enter a different amount and reference for each payment.
Make payments straight away or schedule them for later.
Approve the whole batch once using biometric approval or your card reader.

Your usual daily payment limit applies to the total value of the batch, along with any other payments you make that working day.

How do I make a bulk payment?

To make a bulk payment:

Select Payments and transfers from the main menu.
Choose the account you want to make the payment from.
Under Select who to pay, choose Make a bulk payment.
Follow the on-screen instructions to create and submit your payment.

We'll let you know once your payment has been completed or scheduled.

Can I make a bulk payment to a new payee?

No. Before a payee can be included in a bulk payment, you must have made at least one payment to them previously.

Once you've made a payment to a payee, they'll appear in the bulk payment payee list and can be included in future bulk payments.

Can I amend or cancel a bulk payment?

It depends on when the payment is due to be made.

If the payment date is today, the payment will already have been processed and can't be amended or cancelled.
If the payment is scheduled for a future date, you can amend or cancel it through Manage scheduled payments up until 6:20pm (UK time) on the working day before the payment is due to leave your account.

Approve securely with biometrics

If you’ve registered for biometric approval in the NatWest International mobile app, you can use your face or voice to approve payments and other changes without your card reader.

You can use biometric approval to:

make a first payment to someone new
add or amend a payee
change your payment limit
approve a bulk payment.

You’ll need to be registered for the NatWest International mobile app and have a compatible device.

Is biometric approval secure?

Yes. We use advanced technology to recognise the unique features of your face and voice, helping us confirm that it's really you authorising a request.

Your biometric details are encrypted and stored securely, and can't be accessed by other individuals or businesses.

Biometric approval provides a convenient alternative to using a card reader and helps protect your account from fraud while making it easier to manage your money.

How does biometric approval work?

Biometric approval helps us confirm that it's really you before certain actions can be completed.

When approval is needed:

You'll be asked to verify your identity using your face or voice.
We'll compare this with the biometric details you've already registered.
If it's a match, you can continue and complete your request.

You can use biometric approval to authorise:

first-time payments to a new payee in the app or online banking
payments in the app above the £750 daily limit, without needing to switch to Online Banking
changes to your payment limits and personal details in Online Banking.

How do I set up biometric approval?

To set up biometric approval, you'll need the NatWest International app, a device with a forward-facing camera, and a microphone.

Open the app.
Go to Settings and select Biometric approval.
Tap Register now.
Take a photo when prompted.
If you'd like to use voice approval, follow the steps to register your voice.

If notifications aren't enabled on your device, we'll ask you to turn them on so you can receive approval requests.

Information Message

Eligibility criteria apply.

Common questions

What’s the Online Banking payment limit?

For Business Banking customers, the maximum daily payment limit is £50,000. You can choose a lower limit and change it in Online Banking whenever you need to.

Your limit applies across online banking and the NatWest International mobile app on each working day. It also includes any bulk payments you make.

How to manage your payment limit

Can different users have different access and permissions?

No. All users registered for your business have the same access and permissions to Online Banking.

If you need different access or payment approval levels for individual users, eQ online banking may be more suitable for your business.

Explore eQ online banking

Can I make international payments using Online Banking?

No. You can’t make international payments from your business accounts using Online Banking or the NatWest International mobile app.

How many accounts can I add to Online Banking?

You can add and manage up to 50 sterling accounts in Online Banking.

I’ve forgotten my Online Banking login details. What should I do?

If you’ve forgotten or aren’t sure of your login details, you can re-register for Online Banking. This will remind you of your customer number and let you choose new security details.

Re-register for Online Banking

How do I re-register for Online Banking?

Use our secure online form to re-register. You’ll need your account or card details and access to your mobile phone.

If we have your mobile number, we’ll text you an activation code. If not, we’ll send it by post.

Re-register for Online Banking

Apply for Online Banking

How you apply depends on your business type. You’ll need a NatWest International business account before you can apply.

Continue Open in new window

Tell us about your business

Choose your business type so we can show you the right way to apply for Online Banking.

Sole trader

Other business type

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Please choose an option below to continue

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Register online as a sole trader

If you’re a sole trader, you can apply online. It only takes a few minutes to get started.

Before you start

You’ll need your sort code and account number to apply. Providing your debit card details is optional, but it may help us verify your identity.

Once you’ve entered your details, we’ll send you an activation code. If we have your mobile number, we’ll send it by text. Otherwise, we’ll send it by post.

Enter your activation code and you can start using Online Banking.

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Apply for Online Banking Open in new window

Apply using an application form

Choose the application form that matches your business type. You’ll need to complete a separate application for each person who needs access to Online Banking.

Once you’ve completed and signed the form, return it using the instructions shown on the application form.

Limited company
Download the limited company application form (PDF, 1 MB)

Limited liability partnership
Download the limited liability partnership application form (PDF, 491 KB)

Partnerships, clubs, societies and other community organisations
Download the partnership and unincorporated bodies application form (PDF, 1 MB)

Can’t see your business type? Contact us for help with your application.

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