Companion app for eQ online banking

Learn about eQ Mobile

What is eQ Mobile?

eQ Mobile is the companion app to eQ online banking. Depending on the permissions granted by your eQ System Administrator, you can:

How to install eQ Mobile

To install the eQ Mobile app on your device:

  • search for 'eQ Mobile' in the Apple App Store or Google Play Store
  • tap to download and install the app (on one device only)
  • register your¬†customer numbers using your smartcard & reader

eQ Mobile support

Common questions

Having difficulties registering for eQ Mobile? Need information about how to authorise payments?

Find help and support in our common questions section.

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Existing eQ customers

You can contact the eQ Helpdesk using Web Chat on eQ online banking or email us on:


eQ Helpdesk is available Monday to Friday, 8am - 6pm UK time. Closed on UK bank holidays.