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Multi-currency online banking that works around your business

eQ online banking

Manage accounts, approve payments and stay in control wherever business takes you

eQ online banking is available to existing NatWest International business customers only.

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What is eQ online banking? Open in new window
Benefits for your business Open in new window
Eligibility criteria Open in new window
How to contact us Open in new window

Built for businesses that need more control

eQ online banking is designed for businesses that need more control over their day-to-day banking. It brings your accounts, payments and user management together in one secure online banking service.

With eQ online banking, you can:

  • manage accounts in multiple currencies from one place
  • set up and manage fixed term and notice deposits
  • import payment batches, including payroll
  • set user access, permissions and payment approval levels
  • approve payments on the go with eQ Mobile.

Whether you're banking in multiple currencies, making larger volumes of payments or managing access for different team members, eQ online banking helps you stay in control.

Why choose eQ online banking?

From managing multiple currency accounts to approving payments on the go, eQ online banking is designed to make business banking simpler and more efficient.

Here are some of the ways eQ can support your business:

  • Multi-currency accounts and payments
    Manage accounts and make payments in multiple currencies, all from one secure platform.
  • Fixed term and notice deposits
    Set up and manage fixed term and notice deposits, including currency deposits.
  • Make batch payments with ease
    Upload and process batches of payments quickly and securely, managing payroll and regular business payments more efficiently.
  • Set user access, permissions and payment approval levels
    Give team members the right level of access and control who can approve payments, helping you manage your banking.

Approve payments on the go

View accounts and approve payments from your phone using facial recognition or fingerprint ID.

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Learn about eQ Mobile Open in new window

Get support when you need it

You can chat with us securely through web chat on the eQ platform, or visit the Support Centre.

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eQ Support Centre Open in new window

Who can apply?

You can apply for eQ online banking if your business already banks with us.

If you don't already bank with us, you can apply if you are:

  • aged 18 or over
  • resident in the Channel Islands, Isle of Man or Gibraltar
  • the owner or director of the business you’re applying on behalf of

Your business must also have:

  • a registered address or is registered for tax in the Channel Islands, Isle of Man or Gibraltar
  • a single layer of ownership with no nominee shareholding structures with all owners, directors or shareholders resident in the Channel Islands, Isle of Man or Gibraltar
  • cash takings that don’t exceed 20% of your annual turnover.

Do you want to discuss our digital services?

If you’re an existing business customer with a Relationship Manager, please speak to them to discuss your requirements.

If you’re new to NatWest International or don’t have a Relationship Manager, call your local Business Support Team to discuss.

Before you get in touch, please check if your business is eligible.

Information Message

Lines are open Monday to Tuesday 9:30am - 4:30pm, Wednesday 10:00am - 4:30pm and Thursday to Friday 9:30am - 4:30pm (except public holidays). Calls may be recorded.