Branch banking
Branch opening hours
Last updated: 26th January
In order to support social distancing recommendations and provide support for both our community and our colleagues, we regret that we're unable to provide face to face banking services in all of our branches until further notice.
Guernsey
From Wednesday 27th January we have temporarily reduced our High Street, St Peter Port opening hours and the branch will now be open Monday to Friday 9:30am - 2:30pm. This is to help us maintain the services we provide to you so please only call into the branch if it is essential.
Gibraltar
Following Government guidance, from 9am on 5th January our Line Wall Road, Gibraltar branch will be closed to the public until further notice but will be open for essential banking appointments only.
To make an essential banking appointment in Gibraltar:
- please contact your Relationship Manager, or;
- email Customerservicesgib@natwestint.com for customer services or cashrequestsgib@natwestint.com for cash transactions.
Our colleagues will continue to serve you and you can still carry out your everyday banking and talk to us when you need help. Our online banking and mobile app provide many of the services available in branch and we also have telephone banking services available.
For all our other locations, please only come to branch if it’s absolutely critical and you’re unable to do what you need to do using our digital banking services on online banking or our mobile app.
Changes to our branch network
In recent years more of our customers have opted to bank with us using our Mobile app, Online Banking and Telephone banking services.
Customers now visit our branches less often and, in some cases, never at all. We’re committed to keeping branches as part of our service offering but it’s now necessary to reduce our branch network for commercial reasons.
Services we offer in branch
Here are some of the things our staff can help you with in your local NatWest International branch.
Services marked with a * available in Bath Street & Library Place (Jersey) and High Street (Guernsey) branches only.
Locate your nearest branch or cash machine and check opening times
Calls may be recorded.
All written correspondence should be addressed to: 16 Library Place, St Helier, Jersey, Channel Islands, JE4 8NH.
Calls may be recorded.
All written correspondence should be addressed to: 35 High St, St Peter Port, Guernsey, Channel Islands, GY1 4BE