Ways to Bank

Branch banking

Branch opening hours

Last update: 11th March

In order to support social distancing recommendations and provide support for both our community and our colleagues, we regret that we're unable to provide face to face banking services in all of our branches until further notice. 

Following Government guidance,  from 9am on 5th January our Line Wall Road, Gibraltar branch will be closed to the public until further notice but will be open for essential banking appointments only.

To make an essential banking appointment in Gibraltar: 

Our colleagues will continue to serve you and you can still carry out your everyday banking and talk to us when you need help. Our online banking and mobile app provide many of the services available in branch and we also have telephone banking services available.

For all our other locations, please only come to branch if it’s absolutely critical and you’re unable to do what you need to do using our digital banking services on online banking or our mobile app.

Changes to our branch network

In recent years more of our customers have opted to bank with us using our Mobile app, Online Banking and Telephone banking services.

Customers now visit our branches less often and, in some cases, never at all. We’re committed to keeping branches as part of our service offering but it’s now necessary to reduce our branch network for commercial reasons.

Services we offer in branch

Here are some of the things our staff can help you with in your local NatWest International branch.

Services marked with a * available in Bath Street & Library Place (Jersey) and High Street (Guernsey) branches only.

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Counter services

Lodge funds, withdraw cash or just check the latest transactions on your account. A foreign currency service is available in our Gibraltar branch.
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Cash & deposit machine*

Lodge cash, coins and cheques, pay bills or transfer between your accounts using our new Cash Deposit Machines. Selected branches only
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Digital banking help

Our TechXperts can help you get set up on our Online and Mobile banking services – they’ll demonstrate and teach you how to use all the handy features
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Coin counting machine*

Quickly swap your loose change by simply tipping your coins into the machine and we'll give you a voucher to lodge. Selected branches only

Locate your nearest branch, cash machine and opening times

Something else we can help you with today?