Mobile Banking

Bank on the go with our mobile app

Manage your business & personal accounts all in one place

We understand that successful businesses don’t just operate from 9-5. Our mobile app provides a convenient and secure solution to managing your business and personal finances on the move, with 24/7 access to all of your accounts.

What can I do in the app?


Logging in couldn't be easier

Log in quickly with fingerprint or FaceID (available on selected devices only)

See all your accounts in one place

View your balance, transaction history and pending transactions on your business and personal accounts

Make the app your own

Personalise your welcome message and savings goals


Move money between your own accounts

Pay bills, friends or family, quickly and easily

Pay in cheques

Deposit cheques using the app

You can now pay in cheques with the NatWest International app anytime, anywhere.


Security is at the heart of our mobile banking app


Support when you need it most

Use the app to send us a message at any time - we'll get back to you within 1 hour (Monday to Friday 9am-5pm). We'll also send you an SMS to let you know that we've responded.

Other features

Tell us about your travel plans

Withdraw cash without your debit card

Find your nearest branch or cash machine

Freeze or unfreeze your debit card

Register and start mobile banking in 4 easy steps

You can now sign up for online banking, Telephone banking and our mobile app, all in one go!

  1. 01

    Download the app from an official app store

    Our App is available for free on iOS and Android. Go to the official app store for your device and search ‘NatWest International’ 

    Apple App Store (opens in a new window)

    Google Play Store (opens in a new window)

  2. 02

    Read and accept terms and conditions

    After you've read and accepted the app's terms and conditions; enter your customer number and the required characters from your PIN and Password.

    Your Customer Number is the 10-digit number beginning with your date of birth that you use to log into Online Banking.

    If you don't use online banking or you don't know your Customer Number, tap 'What's my Customer Number? and follow the on-screen prompts to register for online banking.

  3. 03

    Confirm your mobile number

    We'll send you a text with an activation code to the mobile number we hold for you.  Enter your activation code to continue. You can also request a code in the post, which will take a little longer.

  4. 04

    Create your passcode

    Once you create your passcode, you'll need it every time you want to use the app. It should be between 5 and 8 characters long. Choose a passcode that you can remember without having to write it down and don't share it with anyone else.

    You’re ready to start using the mobile app

Our Secure Banking Promise

Whether you’re banking online or using our Mobile Banking app, rest assured you're protected by our Secure Banking Promise.

  • We'll refund any money paid out of your account by a fraudster, as long as you’ve kept your security information safe
  • We'll protect you 24/7 by monitoring your account and using the latest technology to keep you safe
  • We'll help you protect yourself with tips on staying secure and free tools for extra security protection

For more tips on staying secure, visit our Fraud & Security section.

Frequently asked questions

Something else we can help you with today?