Mobile Banking

Bank on the go with our mobile app

NatWest International Business Banking is available to eligible customers, over 18 who are resident and have a business registered in the Channel Islands, Isle of Man or Gibraltar. App available to customers aged 11+ with compatible iOS and Android devices and a Channel Islands, Isle of Man, UK or international mobile number in specific countries (opens in a new window).

Banking on the move with our mobile app

Stay in control of your business finances with our mobile app and enjoy features like:

Transferring funds and making payments
Fingerprint or face login
Paying in cheques without visiting a branch
Managing your regular payments
Freeze or unfreeze your debit card

Do you have more than one business with us? If so, you can add these and manage all your businesses from one app.

Get the app

How to register for the app

Features explained

Biometric approval is available to eligible app customers aged 16 or over using compatible iOS and Android devices. When paying in cheques using the app, limits apply and fees may apply.

Paying in cheques using the app

You can pay in a cheque anytime, anywhere. Just take a photo of the cheque using our app to pay the money into your bank account.

It's simple, secure and saves you a trip to your local branch.

How to pay in a cheque

Using biometric approval in the app

Biometric approval gives you a handy alternative to your card reader. You can use it to authorise payments, change limits or personal details.

Managing your money is simpler and it helps stop fraud.

Learn about biometrics

Think you've misplaced your debit card?

Can't find your debit card? You can freeze or unfreeze your debit card using our mobile app.

This instantly stops the debit card being used by anybody else, giving you time to search for it.

How to freeze your card

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Step-by-step guide Close

How to register for the app

You will need:

A compatible iOS and Android device
Your Channel Islands, Isle of Man, UK or international mobile number in specific countries. We'll use your mobile number to text you an activation code.
Your online banking customer number, PIN and password.

Your step-by-step guide:

Open the NatWest International app and tap 'I already have an account' to get started. Don't worry if you don't have the details listed on the next screen, you can reset or set them up now. Tap 'Get started' to read and accept the Mobile Banking Terms.
Enter your online banking customer number. If you don't have this, then tap 'What's my customer number?' to continue.
Enter the requested characters from your online banking PIN and password. If you don't have these details, tap 'Forgotten secure details?' to continue.
Confirm the mobile number we hold on file for you is correct and enter the activation code we text to you. If your mobile number is not correct, you can change this through online banking, and return to the app in 3 days to finish registering.
Choose a passcode to log into the app. If your device has facial or fingerprint recognition, you can choose to log in with that later.

Congratulations, you have set up the NatWest International mobile app.

How to register for our mobile app

Watch our quick video for step-by-step instructions and you will be up and running in less than 5 minutes.

Get the app

Common questions

How do I add a business to my mobile app?

To add a business to the app:

Tap the profile icon found in the top right-hand corner of the app
Select the option to 'Add a business'
Please enter the name of your business followed by the customer number
Select next and your business should be added to the app

If you're unable to add your business to the app, please contact us.

Can I have the mobile app on more than one device?

You can install the NatWest International app on multiple iOS and Android phones and tablets. Once downloaded from your app store, open our mobile app and follow these instructions to register:

Select 'I already have an account' and accept our Terms
Enter in your customer number, followed by your online banking partial PIN and password
Please confirm your partially displayed mobile phone number
We'll send you an activation code by text message to the mobile phone number we hold for you
Enter the activation code in the app

You can now use the mobile app on this device.

What should I do if I change my mobile number?

Download the app

Downloading the NatWest International app couldn't be easier, just follow these simple steps.

On your iPhone, Android phone or iPad, go to the App Store if using Apple or Google Play if using Android
Search for 'NatWest International'
Tap to download the app

Download the app

Easy, quick and secure banking with the NatWest International mobile app.

Download the app

Easy, quick and secure banking with the NatWest International mobile app.