Mortgage documentation

In this section, you'll find the documents you require to progress a standard mortgage transaction with us in England and Wales. There are also documents which will only be required in certain circumstances.

You should refer to our instructions to be found in Parts 1 and 2 of the UK Finance Mortgage Lenders' Handbook (NatWest Bank) for conveyancers, the offer document, and the letter summarising those instructions for definitive guidance on what forms to use.

The Royal Bank of Scotland International Limited is not a direct member of UK Finance. However a number of our Group entities are members and given that our Instructions to Solicitors in respect of residential transactions in England, Wales and Scotland is aligned to that of National Westminster Bank Plc, we are adopting National Westminster Bank’s Part 1, 2 and 3 of the Handbook EXCEPT for the sections set out below in our UK Finance Part 2 Addendum.

UK Finance Part 2 Addendum (PDF, 70 KB)

All new NatWest International mortgages must be completed in the name of The Royal Bank of Scotland International Limited trading as NatWest International.

Please note that these forms are provided only for you to complete the appropriate transaction specific information online and to subsequently print off on a case by case basis. In order that the Bank can ensure that you are using the most up-to-date version in each transaction in which you are instructed, you are NOT permitted to save these documents to your own systems and unauthorised alterations are forbidden.

Mortgage documentation

You can request a redemption statement for residential NatWest International branded mortgage accounts that start with "65" on the Legal Marketing Services Limited (LMS) Conveyancer Zone.

Redemption statement for NWI (residential only) from LMS

For mortgages beginning NBN, NBC, EXG, GUE, JER, IOM, BWG, SIN and SPR:

• Please submit a written request confirming the mortgage account along with confirmation you are acting for the borrower or with the borrower's authority, the expected date of a redemption and contact details we can use to send the statement at the contact point below:
  
  NatWest International Mortgage Team
  2 Athol Street
  Douglas,
  Isle of Man IM99 1AN

Mortgage Terms (NWI) (PDF, 103 KB)

The security terms under which an offer is made.

Residential Loan Terms (NWI) (PDF, 92 KB)

The loan terms under which an offer is made.

Residential Mortgage Deed (NWI) (PDF, 232 KB)

This is the Bank’s standard mortgage document.

• All new NatWest International mortgages must be completed in the name of Royal Bank of Scotland International Limited trading as NatWest International.
• Please note that this is a double-sided document and should be printed off accordingly. The Deed of Consent and Postponement forms part of the Mortgage Deed and should be sent to the Land Registry with the Mortgage Deed.

Deed of Substituted Security (NWI) (PDF, 193 KB)

For use where an existing customer is extending a lease.

• Please note that this is a double-sided document and should be printed off accordingly.

Notice(s) to (Landlord copy) (NWI) (PDF, 253 KB)

Notice(s) to Landlord (Acknowledgment copy) (NWI) (PDF, 253 KB)

These will enable you to carry out your instructions in connection with leasehold properties found at Part 1 of the UK Finance Mortgage Lenders' Handbook for conveyancers.

Deed of Postponement (NWI) (PDF, 184 KB)

Deed Schedule(s) (NWI) (PDF, 152 KB)

• All new NatWest International mortgages must be completed in the name of Royal Bank of Scotland International Limited trading as NatWest International.
• Please do not send any documents other than those listed in the Deeds Schedule. Any additional documents enclosed will be returned to you.

Occupiers Consent and Postponement Deed (NWI) (PDF, 198 KB)

Only to be completed if there is more than one occupier. This Deed must be returned to us after completion.

Certificate of Title (England and Wales) (NWI) (PDF, 75 KB)

Please complete the attached form and email directly to our completions team.

Email: nwisolicitorscots@rbs.co.uk

In this section, you'll find the documents you require to progress a standard mortgage transaction. There are also some additional documents which will only be required in certain circumstances.

You should refer to our instructions to be found in Parts 1 and 2 of the UK Finance Mortgage Lenders' Handbook (NatWest Bank) for conveyancers, the offer document, and the letter summarising those instructions for definitive guidance on what forms to use.

The Royal Bank of Scotland International Limited is not a direct member of UK Finance.  However a number of our Group entities are members and given that our Instructions to Solicitors in respect of residential transactions in England, Wales and Scotland is aligned to that of National Westminster Bank Plc, we are adopting National Westminster Bank’s Part 1, 2 and 3 of the Handbook EXCEPT for the sections set out below in our Addendum.

UK Finance Addendum (PDF, 70 KB)

All new NatWest International mortgages must be completed in the name of The Royal Bank of Scotland International Limited trading as NatWest International.

Please note that these forms are provided only for you to complete the appropriate transaction specific information online and to subsequently print off on a case by case basis. In order that the Bank can ensure that you are using the most up-to-date version in each transaction in which you are instructed, you are NOT permitted to save these documents to your own systems and unauthorised alterations are forbidden.

Mortgage documentation

You can request a redemption statement for residential NatWest International branded mortgage accounts that start with "65" on the Legal Marketing Services Limited (LMS) Conveyancer Zone.

Redemption statement for NWI (residential only) from LMS

For mortgages beginning NBN, NBC, EXG, GUE, JER, IOM, BWG, SIN and SPR:

• Please submit a written request confirming the mortgage account along with confirmation you are acting for the borrower or with the borrower's authority, the expected date of a redemption and contact details we can use to send the statement at the contact point below:
  
  NatWest International Mortgage Team
  2 Athol Street
  Douglas,
  Isle of Man IM99 1AN

Security Terms (NWI) (PDF, 99 KB)

The security terms under which an offer is made.

Residential Loan Terms (NWI) (PDF, 92 KB)

The loan terms under which an offer is made.

NWB Residential Standard Security (PDF, 318 KB)

This is the Bank’s standard mortgage document for residential mortgages.

Matrimonial Homes - Civil Partnership Declaration (NWI) (PDF, 96 KB)

For use in ARTL transactions only

Deed of Postponement (NWI) (PDF, 243 KB)

Deed Schedule (NWI) (PDF, 149 KB)

• All new NatWest International mortgages must be completed in the name of Royal Bank of Scotland International Limited trading as NatWest International.
• Please do not send any documents other than those listed in the Deeds Schedule. Any additional documents enclosed will be returned to you.

Certificate of Title (Scotland) (NWI) (PDF, 102 KB)

Please complete the attached form and email directly to our completions team.

Email: nwisolicitorscots@rbs.co.uk

To ensure a smooth and timely transaction for our customers, we’ve recently updated our processes. Before proceeding with your instruction, please take a moment to review the changes as outlined below.

This step is important to prevent any issues that could cause delays in completing the transaction. By familiarising yourself with the updated requirements, you’ll help us maintain an efficient process and deliver the best experience for our customers.

• Mortgage Reference Format: Mortgage reference numbers will now follow the format 65XXXXXX.
• Instruction Delivery: Our Instructions will be sent to the email address advised by your firm, the format of the emails will look different to our previous instructions.
• Post-Offer Support: Should you have any queries or require any assistance with the case, please email nwisolicitorscots@rbs.co.uk.
• Funds Release: Funds will be released one working day prior to completion and will only be released to the firm the Bank has instructed.
• Delayed completions / Funds return: See below.

In this section, you'll find information and documents you require to progress a standard mortgage transaction with us on Jersey. There are also documents which will only be required in certain circumstances.

You should refer to our General instructions in conjunction with the documents we will issue when instructing you. When instructing you we will advise how and when you should return the completed documents to us.

Jersey Security - General Instructions (PDF, 137 KB)

All new NatWest International mortgages must be completed in the name of The Royal Bank of Scotland International Limited trading as NatWest International.

Please note that these forms are provided only for you to complete the appropriate transaction specific information online and to subsequently print off on a case-by-case basis. In order that the Bank can ensure that you are using the most up-to-date version in each transaction in which you are instructed, you are NOT permitted to save these documents to your own systems and unauthorised alterations are forbidden.

On a delayed completion, when and how is the advance to be returned?

Mortgage Centre, by CHAPS within one working day of receipt to:

• Sort Code: 60-06-57
• Account number: 98312464

to arrive no later than the working day following the scheduled completion date. You must ensure all funds released to you, including the funds in respect of payment of your conveyancer’s fees are returned with the mortgage advance if completion is delayed.

Redemptions

You can request a redemption statement for residential NatWest International branded mortgage accounts as follows:

For mortgages beginning '65':

Please submit a written request confirming the mortgage account along with confirmation you are acting for the borrower or with the borrower's authority, the expected date of a redemption and contact details we can use to send the statement at the contact point below:

NatWest International Mortgage Centre
PO Box 123
Greenock
PA15 1EF

Alternatively, requests can be made for mortgages beginning '65' only by contacting us on:

01534 282911

Lines are open Monday to Friday 8am - 6pm and Saturday 9am - 4pm (except bank holidays). Calls may be recorded.

For mortgages beginning NBN, NBC, EXG, GUE, JER, IOM, BWG, SIN and SPR:

Please submit a written request confirming the mortgage account along with confirmation you are acting for the borrower or with the borrower's authority, the expected date of a redemption and contact details we can use to send the statement at the contact point below:

NatWest International Mortgage Team
2 Athol Street
Douglas,
Isle of Man
IM99 1AN

Mortgage documentation

Promissory Note - Specific - Sole Borrower (PDF, 73 KB)

Promissory Note - Specific - Joint Borrower (PDF, 78 KB)

Promissory Note - General - Sole Borrower (PDF, 71 KB)

Promissory Note - General - Joint Borrower (PDF, 76 KB)

Immovable Property Security Terms (PDF, 85 KB)

Documents sent to us pre-drawdown should be sent to: nwisolicitorscots@rbs.co.uk

For any post drawdown documents please continue to send them in to us physically

Securities for Advances Team
Royal Bank House
71 Bath Street
St Helier
JE4 8PJ

To ensure a smooth and timely transaction for our customers, we’ve recently updated our processes. Before proceeding with your instruction, please take a moment to review the changes as outlined below.

This step is important to prevent any issues that could cause delays in completing the transaction. By familiarising yourself with the updated requirements, you’ll help us maintain an efficient process and deliver the best experience for our customers.

• Mortgage Reference Format: Mortgage reference numbers will now follow the format 65XXXXXX.
• Instruction Delivery: Our Instructions will be sent to the email address advised by your firm, the format of the emails will look different to our previous instructions.
• Post-Offer Support: Should you have any queries or require any assistance with the case, please email nwisolicitorscots@rbs.co.uk.
• Funds Release: Funds will be released one working day prior to completion and will only be released to the firm the Bank has instructed.
• Delayed completions / Funds return: See below.

In this section, you'll find information and documents you require to progress a standard mortgage transaction with us on Guernsey. There are also documents which will only be required in certain circumstances.

You should refer to our General instructions in conjunction with the documents we will issue when instructing you. When instructing you we will advise how and when you should return the completed documents to us.

Guernsey Bond - General Instructions (PDF, 119 KB)

All new NatWest International mortgages must be completed in the name of The Royal Bank of Scotland International Limited trading as NatWest International.

Please note that these forms are provided only for you to complete the appropriate transaction specific information online and to subsequently print off on a case-by-case basis. In order that the Bank can ensure that you are using the most up-to-date version in each transaction in which you are instructed, you are NOT permitted to save these documents to your own systems and unauthorised alterations are forbidden.

On a delayed completion, when and how is the advance to be returned?

Mortgage Centre, by CHAPS within one working day of receipt to:

• Sort Code: 60-06-57
• Account number: 98312464

to arrive no later than the working day following the scheduled completion date. You must ensure all funds released to you, including the funds in respect of payment of your conveyancer’s fees are returned with the mortgage advance if completion is delayed.

Redemptions

You can request a redemption statement for residential NatWest International branded mortgage accounts as follows:

For mortgages beginning '65':

Please submit a written request confirming the mortgage account along with confirmation you are acting for the borrower or with the borrower's authority, the expected date of a redemption and contact details we can use to send the statement at the contact point below: 

NatWest International Mortgage Centre
PO Box 123
Greenock
PA15 1EF

Alternatively, requests can be made for mortgages beginning '65' only by contacting us on:

01481 703891

Lines are open Monday to Friday 8am - 6pm and Saturday 9am - 4pm (except bank holidays). Calls may be recorded.

For mortgages beginning NBN, NBC, EXG, GUE, JER, IOM, BWG, SIN and SPR:

Please submit a written request confirming the mortgage account along with confirmation you are acting for the borrower or with the borrower's authority, the expected date of a redemption and contact details we can use to send the statement at the contact point below:

NatWest International Mortgage Team
2 Athol Street
Douglas,
Isle of Man
IM99 1AN

Mortgage documentation

Documents sent to us pre-drawdown should be sent to: nwisolicitorscots@rbs.co.uk 

For any post drawdown documents please continue to send them in to us physically

Securities for Advances Team
Royal Bank House
71 Bath Street
St Helier
JE4 8PJ

To ensure a smooth and timely transaction for our customers, we’ve recently updated our processes. Before proceeding with your instruction, please take a moment to review the changes as outlined below.

This step is important to prevent any issues that could cause delays in completing the transaction. By familiarising yourself with the updated requirements, you’ll help us maintain an efficient process and deliver the best experience for our customers.

• Mortgage Reference Format: Mortgage reference numbers will now follow the format 65XXXXXX.
• Instruction Delivery: Our Instructions will be sent to the email address advised by your firm, the format of the emails will look different to our previous instructions.
• Adult Occupiers: In line with our General Instructions, where applicable, Adult Occupiers must receive Independent Legal Advice. Relevant documentation confirming they have, should be submitted along with the Key Step document (See below).
• Post-Offer Support: Should you have any queries or require any assistance with the case' please email nwisolicitorscots@rbs.co.uk.
• Funds Release: Funds will be released one working day prior to completion and will only be released to the firm the Bank has instructed.
• Delayed completions / Funds return: See below.

In this section, you'll find information and documents you require to progress a standard mortgage transaction with us on the Isle of Man. There are also documents which will only be required in certain circumstances.

You should refer to our General instructions in conjunction with the documents we will issue when instructing you. When instructing you we will advise how and when you should return the completed documents to us.

Isle of Man General Instructions (PDF, 141 KB)

All new NatWest International mortgages must be completed in the name of The Royal Bank of Scotland International Limited trading as NatWest International.

Please note that these forms are provided only for you to complete the appropriate transaction specific information online and to subsequently print off on a case-by-case basis. In order that the Bank can ensure that you are using the most up-to-date version in each transaction in which you are instructed, you are NOT permitted to save these documents to your own systems and unauthorised alterations are forbidden.

On a delayed completion, when and how is the advance to be returned?

Mortgage Centre, by CHAPS within one working day of receipt to:

• Sort Code: 60-06-57
• Account number: 98312464

to arrive no later than the working day following the scheduled completion date. You must ensure all funds released to you, including the funds in respect of payment of your conveyancer’s fees are returned with the mortgage advance if completion is delayed.

Redemptions 

You can request a redemption statement for residential NatWest International branded mortgage accounts as follows:

For mortgages beginning '65':

Please submit a written request confirming the mortgage account along with confirmation you are acting for the borrower or with the borrower's authority, the expected date of a redemption and contact details we can use to send the statement at the contact point below:

NatWest International Mortgage Centre
PO Box 123
Greenock
PA15 1EF

Alternatively, requests can be made for mortgages beginning '65' only by contacting us on:

01624 637670

Lines are open Monday to Friday 8am - 6pm and Saturday 9am - 4pm (except bank holidays). Calls may be recorded.

For mortgages beginning NBN, NBC, EXG, GUE, JER, IOM, BWG, SIN and SPR:

Please submit a written request confirming the mortgage account along with confirmation you are acting for the borrower or with the borrower's authority, the expected date of a redemption and contact details we can use to send the statement at the contact point below:

NatWest International Mortgage Team
2 Athol Street
Douglas,
Isle of Man
IM99 1AN

Mortgage documentation

Conditional Bond & Security - Residential Property (PDF, 95 KB)

Borrower Disclosure Consent Form (PDF, 49 KB)

Borrower Schedule of Liabilities/Security (PDF, 58 KB)

Occupiers Letter of Consent (PDF, 57 KB)

Documents sent to us pre-drawdown should be sent to: nwisolicitorscots@rbs.co.uk

For any post drawdown documents please continue to send them in to us physically

Securities for Advances Team
Royal Bank House
71 Bath Street
St Helier
JE4 8PJ

To ensure a smooth and timely transaction for our customers, we’ve recently updated our processes. Before proceeding with your instruction, please take a moment to review the changes as outlined below.

This step is important to prevent any issues that could cause delays in completing the transaction. By familiarising yourself with the updated requirements, you’ll help us maintain an efficient process and deliver the best experience for our customers.

• Mortgage Reference Format: Mortgage reference numbers will now follow the format 65XXXXXX.
• Instruction Delivery: Our Instructions will be sent to the email address advised by your firm, the format of the emails will look different to our previous instructions.
• Adult Occupiers: In line with our General Instructions, where applicable, Adult Occupiers must receive Independent Legal Advice. Relevant documentation confirming they have, should be submitted along with the Key Step document (See below).
• Post-Offer Support: Should you have any queries or require any assistance with the case, please email nwisolicitorscots@rbs.co.uk.
• Funds Release: Funds will be released one working day prior to completion and will only be released to the firm the Bank has instructed.
• Delayed completions / Funds return: See below.

In this section, you'll find information and documents you require to progress a standard mortgage transaction with us on Gibraltar. There are also documents which will only be required in certain circumstances.

You should refer to our General instructions in conjunction with the documents we will issue when instructing you. When instructing you we will advise how and when you should return the completed documents to us.

Gibraltar Legal Mortgage - General Instructions (PDF, 136 KB)

All new NatWest International mortgages must be completed in the name of The Royal Bank of Scotland International Limited trading as NatWest International.

Please note that these forms are provided only for you to complete the appropriate transaction specific information online and to subsequently print off on a case-by-case basis. In order that the Bank can ensure that you are using the most up-to-date version in each transaction in which you are instructed, you are NOT permitted to save these documents to your own systems and unauthorised alterations are forbidden.

On a delayed completion, when and how is the advance to be returned?

Mortgage Centre, by CHAPS within one working day of receipt to:

• Sort Code: 60-06-57
• Account number: 98312464

to arrive no later than the working day following the scheduled completion date. You must ensure all funds released to you, including the funds in respect of payment of your conveyancer’s fees are returned with the mortgage advance if completion is delayed.

Redemptions

You can request a redemption statement for residential NatWest International branded mortgage accounts as follows:

For mortgages beginning '65':

Please submit a written request confirming the mortgage account along with confirmation you are acting for the borrower or with the borrower's authority, the expected date of a redemption and contact details we can use to send the statement at the contact point below: 

NatWest International Mortgage Centre
PO Box 123
Greenock
PA15 1EF

Alternatively, requests can be made for mortgages beginning '65' only by contacting us on:

00350 200 14622

Lines are open Monday to Friday 8am - 6pm and Saturday 9am - 4pm (except bank holidays). Calls may be recorded.

For mortgages beginning NBN, NBC, EXG, GUE, JER, IOM, BWG, SIN and SPR:

Please submit a written request confirming the mortgage account along with confirmation you are acting for the borrower or with the borrower's authority, the expected date of a redemption and contact details we can use to send the statement at the contact point below:

NatWest International Mortgage Team
2 Athol Street
Douglas,
Isle of Man
IM99 1AN

Mortgage documentation

Legal Mortgage – Residential Property (PDF, 91 KB)

Borrower Disclosure Consent Form (PDF, 49 KB)

Borrower Schedule of Liabilities/Security (PDF, 58 KB)

Occupiers Letter of Consent (PDF, 57 KB)

Documents sent to us pre-drawdown should be sent to: nwisolicitorscots@rbs.co.uk

For any post drawdown documents please continue to send them in to us physically

Securities for Advances Team
Royal Bank House
71 Bath Street
St Helier
JE4 8PJ