For non-personal accounts closed due to compliance and regulatory requirements

Account reclaims

Why was the account closed?

As part of our ongoing compliance and regulatory procedures, we are required to periodically review our records and ensure certain information that we hold is up-to-date. If we do not receive the relevant information within a certain period then we must close the business account(s).

Funds from these account(s) are retained and may be reclaimed subject to completion of the Reclaim form together with a formal payment instruction from appropriately authorised representatives.

What do I need to do?

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