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Business Accounts

Changes to our business banking tariff

What are the changes?

From 29th May 2021, we’re making some changes to the fees and charges for our business banking customers.

The main changes are:

  • An increase in the monthly account maintenance fee.
  • An increase in charges for cheques, cash and coin transactions and some types of manual payments.

We suspended fees for all electronic / digital payments on 8th April last year, in response to the coronavirus pandemic. A number of these will remain free as part of the new tariff:

  • Fees for payments made via Bankline or eQ will be reinstated from 29th May 2021.
  • Fees for payments made via all our other digital banking services (Online and Mobile banking) will be free of charge.

Why are we making these changes?

There’s a continued trend towards the use of Online and Mobile banking, as well as a reduction in the use of traditional payment methods such as cash and cheques.

We want to make sure we’re creating a sustainable bank for the future, and are committed to supporting our customers with the move to digital ways to bank. This will be through investment in our Online and Mobile banking services and direct support for you. To help with the move to digital banking, we are removing fees for electronic / digital payments made via Online and Mobile banking.

The increasing costs for providing branch based, manual transactions is reflected in the increase in our charges for these types of services.

How to minimise fees

Register for Online and Mobile banking

We've removed charges for payments made via our Online and Mobile banking services.
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Reduce the amount of cash you handle

Reducing the amount of cash or cheque payments you make in favour of digital alternatives could help you avoid or reduce charges.
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Take more of your payments by card

Ask for electronic transfer instead of taking cash or cheques.
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Ask for electronic transfer instead of cash or cheques

If your customers pay you by cash or cheque, you may prefer to ask them to send you a payment via online or mobile banking instead. It’s free of charge and only takes a few seconds.

Digital ways to bank

Whether you're banking from the comfort of your own home or managing your business finances on the move, our range of digital banking services could help.

Online banking is available to customers aged 11+ with a NatWest International account.

Our Mobile App is available to customers aged 11+ with compatible iOS and Android devices and a Channel Islands, Isle of Man, UK or international mobile number in specific countries.

Online banking

Keep track of your finances 24/7 with our Online banking service

Make payments, transfer money, pay bills, manage direct debits and standing orders and more.

Frequently asked questions

Need to get in touch?

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Your Relationship Manager

If you're an existing business customer please contact your Relationship Manager on their dedicated telephone number.

Alternatively, call into your local branch where we can put you in touch with your Relationship Manager.

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Other useful contact numbers

Visit our contact us section for useful contact numbers.