Move to NatWest International

During your application, we just need your sort code, account number, as well as the debit card number of the account you want to switch to NatWest International. Once we have everything we need for the application, we offer the following guarantee:

• All existing payments going out (like standing orders and direct debits) and those coming in (like your salary) are moved to your new account.
• If your old account has an overdraft, we can move this across, subject to your individual circumstances. We’ll advise on whether this is possible before you progress with the switch application.
• On the switch date, we’ll close your old account.
• Any accidental payments to your old account made after the switch date will be redirected to the new account. We will also contact the sender on your behalf and make sure they have your new details.

• Before we start the switch process, we make sure that your account is eligible with the Current Account Switch Service - 99% of UK current accounts are eligible to use the service. We can still look after ineligible switches for you, but it will take a little longer.
• You can switch one current account from another provider per application, as long as the account is solely in your name. You can switch other accounts once the new account has been opened. Joint accounts cannot be switched into a sole account.

• We will close your old account for you as part of the 7-day switching process.
• We do this to ensure that any payments made to your old account are automatically redirected to your new one.
• If your old account is overdrawn and the overdrawn balance isn’t settled by the day the switch completes, the account won’t close, but it will be inactive. If you are overdrawn, you will need to settle the balance with your previous bank.

• Your old account will still be active and usable right up to and including Day 6. So, you can still pay with your card and use online banking and mobile banking.
• Just remember not to set up any new payments on your old account, as we can’t transfer new payments across.

• If you want to cancel the switch, you need to let us know at least 7 working days before the final date of the switch.
• After that, only certain elements can be cancelled depending on how far through the process we are. If you choose to do this, we’ll still guide you through the process.

• We may be able to provide facilities to help you pay off any overdraft, subject to our normal lending criteria. If an arranged overdraft limit is agreed, this may not match that offered by your old bank. If this isn’t the case you must make separate arrangements to repay your old bank or building society what you owe.
• You should also be aware that your bank may keep any future credits they receive to offset any debts owed to them.