Mortgage Brokers | Mortgages | NatWest International

Mortgage Broker talking with clients

Mortgage Brokers

For mortgage Brokers regulated by the Financial Conduct Authority

How to contact us Placing business with us


Helping Mortgage Brokers

At NatWest International, we could help your international customers who want to purchase or remortgage a property in England, Scotland or Wales. We could help your customers if they:

and are:

  • first time buyers, purchasers or want to remortgage or;
  • landlords with up to 10 properties

We can help self employed individuals with a top tier globally recognised accountant or an accountant that is part of an international accountancy network.

Businesswoman meeting with client
Common questions

What countries residents can you help? 

We could help your customers if they reside in one of the following countries.

  • Bahrain
  • Bermuda
  • Canada
  • France
  • Germany *
  • Hong Kong
  • India
  • Kuwait
  • Netherlands **
  • New Zealand
  • Norway *
  • Oman
  • Qatar
  • Switzerland
  • United Arab Emirates
  • United Kingdom
  • United States of America

*   Buy to Live only
** Buy to Let only

How can I join your Broker Panel? 

If you have not placed business with us before you need to apply and be accepted onto our Broker Panel before we can accept a mortgage application from you. If you are an Appointed Representative and we do not already have a relationship with your network we will need to contact them to establish one.


When we have satisfactorily completed our checks we will send you our Terms of Business for you to sign and return. After we receive the signed Terms of Business from you we can start accepting mortgage applications from you.


To apply, please complete and return a Broker Panel application form to us at:

The Royal Bank of Scotland International
2nd Floor
2 - 4 Regent Street
Isle of Man
IM99 1NJ

The Royal Bank of Scotland International
P.O. Box 62
Royal Bank Place
1 Glategny Esplanade
St Peter Port
Guernsey, GY1 4BQ

How do you assess affordability for international customers?

We have a deep understanding of the financial positions of international customers. Our experienced team of Business Development Managers will personally assess each proposal you submit on merit before it is presented for an underwriting decision.


When assessing affordability for Buy to Live mortgages, we use your customer’s net disposable income. We require a full understanding of committed costs such as existing mortgage costs, hire purchase, rent, school fees and private pension as well as general living costs. We can also include cash, bonus, commission income and other income that can be evidenced.


For Buy to Let mortgages, we assess affordability based on net disposable income and rental income. For Foreign nationals without UK residential qualifications we require a minimum 100% rental coverage assessed at our sensitized rate of interest pass affordability.


Where income is tax free we will use actual income received including guaranteed allowances such as housing, school fees and cost of living allowance. 


Other considerations:


  • We will discount income that is not earned in Pounds Sterling by 10% to reflect currency fluctuation
  • We will consider the impact of interest rate increases

You will find more information about the types of income that we can consider and how you can evidence these in our Lending Criteria A to Z.


Portfolio landlords (Buy to Let customer with 4 to 10 properties)


If your customer owns 4 or more mortgaged or unencumbered Buy to Let properties, or currently has 3 and is looking to buy a 4th we will treat them as a Portfolio landlord.


When we consider Buy to Let mortgages for Portfolio landlords we will undertake an additional level of credit assessment and supplement the information provided in your customer’s mortgage application. We will be unable to progress your customers application until we have this information.

What are your account opening requirements?

As part of our commitment to protect existing and new customers from the risks of fraud, and to ensure that we comply with our legal obligations under our money laundering legislation, we will need to confirm the identity and residential address of your customer.


Our account opening requirements may differ from those that you are used too because we are located outside of the UK and subject to different regulations. It’s important that you follow our instructions carefully to avoid the need to obtain new documents and delay the issue of an offer letter.


We recognise given the international nature of our customers that various types of documents can be supplied. We have chosen the documents that in our experience are the most readily available and verified.


The key differences that you need to know are:


  • The Certifier must have met your customer in person with their original documents 
  • We can accept employers letters when the customer lives in a country without a defined postal system i.e. the UAE
  • We need a Tax Identification Number. For customers that don’t pay tax we require their residency number or equivalent – please contact us for more details
  • We will contact the certifier of any documents that are certified and the author of an employment letter if used so please ensure they are readily contactable

The following documents are NOT acceptable:


  • Mobile and Broadband bills
  • Rates and Council tax bills
  • Tenancy Agreements

To help us to process your customers mortgage application as quickly as possible, they should complete and return a Confirmation of Identity Form.


If your customer cannot supply the detailed documents or you are unsure of our account opening requirements then please call us.

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