Customer eligibility
Only for use by Mortgage Intermediaries.
Mortgage Brokers must be regulated by the Financial Conduct Authority.
Customers must meet our eligibility and residential requirements
Overview
Our lending criteria is tailored for Mortgage Brokers with international customers.
To establish if your customer meets our eligibility criteria please either contact your existing mortgage specialist or call our team on 01624 632444 to discuss your customer’s requirements.
Alternatively, you can send us a completed Customer Proposal Form by email and one of our team will contact you.
Our lending criteria
Handy documents
- Application to join our Broker Panel (PDF, 1,006 KB)
- Customer Proposal Form (PDF, 41 KB)
- Confirmation of Customer Identity Form (PDF, 442 KB)
- Broker Application Checklist (PDF, 41 KB)
- Buy to Let Application Form (PDF, 419 KB)
- Buy to Live Application Form (PDF, 424 KB)
- Broker Renewal Form (PDF, 725 KB)
- Buy to Live and Buy to Let Mortgage Criteria for Residents of Singapore (PDF, 39 KB)
- Broker Mortgage Rates (PDF, 180 KB)
- Mortgage Account Charges (PDF, 45 KB)
- Privacy Notice for Mortgage Brokers/Intermediaries (PDF, 47 KB)
Talk to us
We've outlined the customer eligibility and residential requirements for the service below, along with our terms and conditions to make sure it's the right service for your customer.
Customer eligibility requirements
Our Mortgage Broker service is subject to customer application, status and acceptance by NatWest International.
To apply your customer must;
- be aged 18+,
- be resident in one of our listed countries and
- the property or home must meet our minimum property value and loan values, as outlined below
New customers
- The minimum loan value that we offer is £100,000 subject to a minimum property value of £150,000 at purchase
Existing customer
- The minimum loan value that we offer is £50,000 subject to a minimum property value of £150,000 at purchase
Buy To Let
- Please note that our loan size ranges from £100,000 to £3.5 million
- The maximum number of buy to let properties we can lend on is up to 10, including the property the customer currently wishes to buy
Residential requirements
Customers must be resident in one of the following countries:
Bahrain, Bermuda, Canada, China*, Denmark, France, Germany, Hong Kong, India**, Kuwait, New Zealand, Norway, Oman, Qatar, Singapore***, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States of America
Some of our mortgage products are available on a limited basis only, due to local regulatory and legal requirements. Things to note:
- This country list is subject to change. Contact us to find out more.
* China - Expats living in China only
** India - Expats living in India only
How your customer's information might be used
It's important for you and your customer to understand how we use and share their information. Please read this short summary before you continue with the application.
Get in touch with our dedicated broker team
Phone our Broker Team
Telephone: 01624 632444
Our lines are open Monday to Friday 9am – 5pm, excluding bank holidays.
Calls may be recorded.
Email us
If you have not spoken with us before then please email our dedicated broker team.
Mortgage Brokers who have been accepted onto our Broker Panel should contact their Mortgage Specialist on their direct email address.