Gold travel insurance
One of the primary Gold account benefits is the family travel insuranceGold travel insurance guide
Only available to Gold account customers. Gold travel insurance is underwritten by AWP P&C SA and administered in the UK by Allianz Global Assistance.
Working with our Travel Insurer provider Allianz we have made improvements to your travel insurance cover for claims arising from epidemic or pandemic diseases.
What does this additional cover provide?
For trips taking place from 4 July 2020, where you’re travelling to a country that’s not on the The Foreign and Commonwealth Office (FCO) exempt countries and territories list, you’ll now have cover for:
- medical cover if you contract COVID-19
- cover for additional expenses incurred if you are required to quarantine on medical advice during your trip
- cancellation and curtailment cover if you or a travelling companion are refused boarding of your flight due to having symptoms of COVID-19 or a close family member contract COVID-19 or where you or a travelling companion are advised to self-isolate when you’re due to travel.
This cover applies to trips that you have already booked and for new bookings.
One of the primary Gold benefits is the travel insurance. The built in travel insurance offers comprehensive cover when travelling and includes winter sports cover.
If you experience difficulties while abroad, you can rest easy with the 24/7 emergency medical assistance. Wherever you are in the world, one simple phone call will provide you with instant help and support, day or night.
Boy sitting on suitcase at airport
Emergency medical assistance and claims
If you are injured or ill while you are away, please contact us on:
Emergency Assistance Service: 020 8763 3040
From abroad: +44 (0) 20 8763 3040
Lines are open 24 hours a day, 365 days a year
For non-emergency claims, please contact us on:
Membership Services: 023 9267 6060
From abroad: +44 (0) 23 9267 6060
Lines are open 9am to 5pm, Monday to Friday.