What you’ll need
Tick Access to online banking
Tick Your mobile phone with the number held on your account
When you use online banking, we may occasionally send a One Time Passcode to your mobile phone to verify it’s really you. So it’s really important that we have the correct mobile number for you.
Your step-by-step guide
02. Select ‘Chat Now’ on the right hand side of the screen to get in touch with one of our agents
03. Ask the agent to update your address details
Online banking is available to customers aged 11+ with a NatWest International account.