Change Your Address | NatWest International

Have you moved house and need to change your address?
Change your address
How would you like to let us know?

When you move house, you'll need to change the address that we hold for you. Using online banking is the quickest way however you can update your address at a branch or use telephone banking instead.

Online banking

What you’ll need


Access to online banking


 Already have activated your card reader


 Your mobile phone with the number held on your account


When you use online banking, we may occasionally send a One Time Passcode to your mobile phone to verify it’s really you. So it’s really important that we have the correct mobile number for you.



Your step-by-step guide


01. Log in to online banking


02. Select ‘Chat Now’ on the right hand side of the screen to get in touch with one of our agents


03. Ask the agent to update your address details


Online banking is available to customers aged 11+ with a NatWest International account.

Telephone banking

What you’ll need


 Your Online/Telephone Banking login details (they’re the same)



Your step-by-step guide


01. When you call us you will hear an automated menu where you can select what you would like to do


02. Press option 2 if you hold your account with NatWest International


03. Press option 5 to go through to one of our team


04. A member of our team will guide you through the process


You’re done, check online banking and you’ll see its been updated.

By post

What you’ll need


Simply complete, print and sign the form then post or hand-deliver to your local branch.


Change of address form

In branch

What you’ll need


Your NatWest International debit card


 Photographic ID such as your passport or driving licence



Your step-by-step guide


If you need to change your address, you could always come into a branch and do it from there.  The quickest route is to do this through online banking.


Make sure you bring your debit card as we’ll ask you to tap in your PIN to check that it’s you.


Then we can go about helping you change your address. The change will take place with immediate effect.

Set Tab for lightbox