NatWest International

Changes to our branch network

Why are we making changes?

In recent years more of our customers have opted to bank with us using our Mobile app, Online banking and Telephone banking services.

Customers now visit our branches less often and, in some cases, never at all. We’re committed to keeping branches as part of our service offering but it’s now necessary to reduce our branch network for commercial reasons.

What branches are impacted and when?

From 7th January 2021 our branches in Longueville & St Brelade in Jersey and St Sampsons & Cobo in Guernsey are permanently closed.

In all of our remaining branches we have colleagues available to:

  • Help you get started on our digital banking services
  • Explain how else we’ll continue to provide you with all the banking services you need.

Frequently asked questions

Common questions about banking with us

Additional common questions for Business & Commercial customers

Other common questions

Locate your nearest alternative branch and cash machine

Select the closing branch below to view your nearest alternative branch and cash machine.

Get started on our digital banking services

Our range of digital banking services could help you bank more easily at a time and place that suits you.

Mobile app

Manage your finances from the palm of your hand with our Mobile app

Check your balance, pay bills, transfer money, get cash without your card and more with the NatWest International mobile app.

Our Mobile app is available to customers aged 11+ with compatible iOS and Android devices and a Channel Islands, Isle of Man, UK or international mobile number in specific countries.

Online banking

Keep track of your finances 24/7 with our Online banking service

Manage your sterling accounts, transfer money, pay bills, manage direct debits and standing orders and manage text alerts online.

Online banking is available to customers aged 11+ with a NatWest International account.

Something else we can help you with today?