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What is Banking My Way?
We know that life doesn’t always stay the same. That's why we’re here if you need additional support with your banking because of a disability, health condition, impairment or if your circumstances have changed.
Banking My Way is a free service that allows you to record information about the support or adjustments you need to make banking easier.
The Banking My Way service is available to customers aged 16 or over in the mobile app or online banking. For customers under 16, parental consent is required and information must be recorded in branch or over the phone.