Branch Banking | Business Banking | NatWest International

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Find where your nearest branch is located and keep up to date with opening times and any bank-holiday closures that may affect you.

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Services available in branch

ATMs
Use our ATMs to check your balance, top up your mobile and much more.

ATM functions

  • Cash Withdrawal
  • Emergency Cash/Get Cash
  • Display Balance
  • Mobile Phone Top up


Other Services

  • Cheque Book Request
  • Change PIN for your debit card
  • Unlock PIN when your debit card is locked
  • Donate to Charity


Talking ATMs  

Talking ATMs allow you to carry out transactions on your own using your headphones when plugged into the headphone jack on the ATM. The ATM will then speak out the instructions through your headphones.  
Anyone can use this functionality, however it is to help visually impaired customers use our cash machines safely and securely. The screen on the ATM will go blank once the talking functionality is enabled.



How to use the ATMs

  • Plug in your earphones (you will need to bring your own)
  • To activate the audio functionality you need to press number 5 on the keypad before inserting your card
  • The ATM will then tell you what you need to do and what buttons you will need to press
  • The screen will go blank to after pressing number 5 provide privacy so none of your details are displayed

 
What transactions are covered

  • Balance
  • Cash
  • Cash with receipt
  • Mini Statement
  • Emergency Cash

Any branch member can help you if you need help or advice.

Find your nearest ATM

Cash and Deposit machines
We have introduced Cash and Deposit machines (CDMs) into selected branches.

CDM functions

  • Quick pay in with card or pay in slip (notes, cheques and coins)

Automated deposit unit
Business customers can deposit notes, coins and cheques using our Business Quick Deposit bags.

The Automated Deposit Unit provides a secure means for Non-Personal customers to pay in Business Quick Deposit bags (provided by the bank once registered) containing notes, coin and cheques.  This can be deposited securely with an accompanying pay in slip, via a secure slot built into the device. A receipt will be provided once a bag is deposited detailing the time, date, value and bag ID without having to queue at the counter.

Digital Lounge

Want to learn more about our digital services?

We have a Digital lounge in our Bath street branch in St Helier, Jersey and in our Line Wall branch, Gibraltar. 

With digital events to help you stay safe online and helpful hints and tips to protect yourself against fraud. Why not book in today for 1 to 1 support. Take advantage of our expert help. And learn about our digital services. 

More about our Digital lounge
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