How do I contact you for Online Banking help?
Card-reader assistance
For help with Online Banking or for card-reader assistance, please chat to Cora, your digital assistant.
Have you met Cora, your digital assistant?
Cora can help you with a wide range of queries, including this one.
Account queries
If you have an account specific question please call Telephone Banking using the same Security Details as Online Banking.
Telephone banking
Jersey
01534 282850
Call +44 (0) 1534 282850 from abroad
Guernsey
01481 703860
Call +44 (0) 1481 703860 from abroad
Isle of Man
01624 637190
Call +44 (0) 1624 637190 from abroad
Gibraltar
200 77737
Call 00350 200 77737 from abroad
International banking customers
01534 282300
Call +44 (0) 1534 282300 from abroad
Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded.
Alternatively you may be eligible to use your biometrics on your mobile app.