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Telephone banking

Manage your money over the phone

With friendly advisers to help you, our telephone banking service is just like having a bank branch at the end of the phone.


  • Specialist call centre - speak to someone who understands your needs
  • 24/7 service - manage your money when it suits you
  • Free - the service is free to use, and you only pay your normal telephone call charges
  • Flexible - get balances and statements, make instant transfers, pay bills and much more
  • Payments - Make payments to UK bank accounts

Use the telephone banking service today

Location Telephone number
Jersey 01534 282850
Guernsey 01481 703860
Isle of Man 01624 637190
Gibraltar 200 77737
200 73200

Important information

Telephone banking is available to NatWest personal customers aged 16 or over with a current or savings account. System updates will mean that the services are unavailable for short periods during the early hours of the morning. Calls may be recorded.

Get in touch

  • Jersey
    01534 282828

    01481 703800

    Isle of Man
    01624 697900

    00350 200 77737

Lines are open: Mon to Fri 9.00am-5.00pm (excluding public holidays).
Calls may be recorded