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Mobile Banking

Manage your money on the move

Available to personal account customers aged 11 or over who have
Online Banking, a debit card and a mobile number prefixed by 07
(Channel Islands, Isle of Man, UK), 0034 (Spain) or 00350 (Gibraltar)

Banking with our mobile app

What can I do with the app?

  • Check your balance and recent transactions
  • Search and view your transactions from the last seven years
  • Transfer money between your accounts
  • Pay your bills or friends using only your mobile phone
  • Get Cash from your account without using your debit card
  • Pay Your Contacts using their mobile number
  • Register for Paym - the easy way for friends to send you money
  • Find your nearest cash machine or branch
  • Top up your UK pay as you go mobile phones

Withdraw money without your debit card

Get Cash

Forgotten your card? With our Mobile app you can use Get Cash to withdraw money through our cash machines even if you don't have your debit card with you.

How do I use Get Cash?

Pay a friend using just their mobile number

Pay Your Contacts

Pay someone with your Mobile app using just their mobile number. To use this service your contact must have either the NatWest, Isle of Man Bank, RBS or Ulster Bank Mobile Banking app or a valid UK Visa debit, credit or prepaid card.

How do I use Pay Your Contacts?

The easy way for friends to send you money


Receive money from your friends using only your mobile number. Paym lets your friends use their bank's own mobile banking app to send money to your account, just using your mobile number.

How do I register for Paym?

For sterling and currency accounts

ibanking for iPad

Manage your sterling and currency accounts with our iPad app (available on all Apple App Stores). You can also make payments and transfers from your accounts displayed within Online Banking.

All you need to register is your Online Banking customer number and your partial PIN and password.

Tell me more about the ibanking app