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Mobile Banking

Manage your money on the move

Available to personal account customers aged 11 or over who have
Online Banking, a debit card and a mobile number prefixed by 07
(Channel Islands, Isle of Man, UK), 0034 (Spain) or 00350 (Gibraltar)

Mobile Banking now available for Windows phones

Get the Windows app

Our Mobile Banking app is available for Windows phones with great features including:

  • Get Cash from your account without using your debit card
  • Pay a person or bill
  • Pay your contacts using their mobile number
  • Transfer money between your NatWest accounts
  • View direct debits and standing orders

Banking with our mobile app

What can I do with the app?

  • Check your balance and recent transactions
  • Search and view your transactions from the last seven years
  • Pay up to 250 securely, using just an account number and sort code
  • Pay your bills or friends using only your mobile phone
  • Get Cash from your account without using your debit card
  • Pay Your Contacts using their mobile number
  • Paym - sending and receiving money using just a mobile number
  • Find your nearest cash machine or branch
  • Top up your UK pay as you go mobile phones

Withdraw money without your debit card

Get Cash

Forgotten your card? With our Mobile app you can use Get Cash to withdraw money through our cash machines even if you don't have your debit card with you.

How do I use Get Cash?

Pay a friend using just their mobile number

Pay Your Contacts

You can now use Pay Your Contacts to instantly pay anyone who’s registered with Paym. All you need is their mobile number. This applies to NatWest and Non-NatWest customers.

Send up to 250 a day of your money to anyone with a UK mobile number. If they have our app or are registered with Paym they will receive the money immediately. Others will need a valid UK Visa card to collect the money, which will be transferred the next business day after collection.

How do I use Pay Your Contacts?

The easy way to send and receive money using just a mobile number


Paym lets you use the NatWest mobile banking app to send money to your friend's account, just using their mobile phone number, and the money will be transferred instantly. It’s available to customers of most of the UK’s leading banks and building societies.

How does Paym work?

For sterling and currency accounts

ibanking for iPad

Manage your sterling and currency accounts with our iPad app (available on all Apple App Stores). You can also make payments and transfers from your accounts displayed within Online Banking.

All you need to register is your Online Banking customer number and your partial PIN and password.

Tell me more about the ibanking app

Secure banking

Banking with an iPhone

Apple Pay

With Apple Pay you can make contactless payments in shops with your Apple device
or pay within apps with a single touch.

Can I use Apple Pay?

Touch ID

A quick and convenient way to login to
your app using the fingerprint you
registered under Touch ID.

Discover more about Touch ID

Apple Watch

Enrol for NatWest for Apple Watch through the NatWest mobile app on your paired iPhone. An iPhone 5 or higher is required.

Banking on your Apple Watch

Mobile Banking

Further information