ibanking has been designed for customers who have a multi-currency Cash Management, fixed rate or fixed term account.
You can upgrade to ibanking plus free of charge. You'll enjoy all the benefits of ibanking and:
Once you've registered for ibanking, we'll send you an activation code by post - it usually arrives within seven days. When you have the activation code, you're ready to start using the service.
Once your ibanking service has been activated, logging in is easy:
Unfortunately, we cannot give you your customer number over the phone. However, Call us on +44 (0) 1534 282880. We can send you out a reminder in the post. Calls may be recorded.
Unfortunately, we cannot send you a reminder of your PIN or password. However, we can send you a new activation code - this allows you to re-activate your access to ibanking and choose a new PIN and password.
First of all, complete the activation process. Then call our helpdesk on +44 (0) 1534 282870 to unlock your Smart Card Reader. Calls may be recorded.
At this time you will be asked to select a 4-digit personal identification number (PIN) for your smart card. Don't use the same PIN as you use for your ibanking login.