Step account

Basic banking, with no overdraft or chequebook

Looking for a bank account with no overdraft or chequebook? Our Step Account is designed for people who prefer not to borrow.



Day-to-day

  • No subscription fee - simply enjoy free everyday banking
  • No cheques or overdraft - a basic bank account with no borrowing
  • Monthly statements - with all your transactions and your balance - by post or online. Or pick up a mini-statement from our cash machines

Ways to bank

  • Online banking - manage your finances when it suits you
  • Telephone banking - our call centres are ready to help, 24 hours a day

Payments and withdrawals

  • Payments made easy - with your debit card
  • Withdraw your money - at almost every cash machine
  • Overseas cash - wherever you see the logo shown on your card. You can also use your card to pay for goods in overseas shops

This page provides a summary of the rates and charges that apply to the Step account.

Full copies of the fees and interest rates, and terms and conditions that apply to our personal accounts can be downloaded from our terms and conditions page.

Interest we pay you

The annual rates of interest paid on credit balances:



Type of current accountAmount held in accountGross Rate %AER%
Step AccountAny amount0.100.10

Calculation and application of interest.

Interest is calculated on a daily basis and paid into the account once a month.

Interest due on overdrawn balances

Unarranged overdrafts

Any amount overdrawn without an arranged overdraft or in excess of an arranged overdraft limit will be charged at the following rates:



Overdraft tierNominal monthly rate %Nominal annual rate %EAR % Typical variable
All unarranged borrowing1.4817.7319.24

Charges

There are a number of ancillary services available to you. The most common of these are listed with their costs. These charges are in respect of personal banking. Also listed are services which we may have to perform for you.

Arranged overdrafts - arrangement and renewal fees



Step AccountFee payable
Credit Zone Overdrafts up to and including £7,500, where interest is charged at the standard Credit Zone Overdraft rateNo fee
Credit Zone Overdrafts over £7,500 or Credit Zone Overdrafts where an interest rate other than the standard Credit Zone Overdraft rate is payable2% of the new limit (minimum £30)

Unarranged overdrafts, unpaid items and enforcement charges



Fee typeWhen chargedFee amount
Maintenance charge
If your account becomes overdrawn without prior arrangement or any arranged overdraft limit is exceeded, you will be liable for a monthly maintenance charge. The maintenance charge will be applied if you have an unarranged overdraft at any time during a monthly charging period.21 days after the end of the charging period (or on the next business day if this is a Saturday, Sunday or Bank Holiday). The charging period normally ends on the date that we issue your statement to you.£20
Paid referral fee
A paid referral fee will be payable if:
  • you informally request an overdraft by issuing instructions for a withdrawal or other payment on your account; and
  • the payment cannot be met from the funds in your account or any unused arranged overdraft facility; and
  • an unarranged overdraft is created or increased because we decide we are willing to accept your request; and
  • the level of the unarranged overdraft is £15 or more.
21 days after the end of the charging period (or on the next business day if this is a Saturday, Sunday or Bank Holiday). The charging period normally ends on the date that we issue your statement to you.£15 for each day on which a paid referral occurs (subject to a maximum of £90 in any charging period)
Guaranteed card payment fee
A guaranteed card payment fee will be payable if:
  • you informally request an overdraft by issuing instructions for a withdrawal or other payment on your account; and
  • the payment cannot be met from the funds in your account or any unused arranged overdraft facility; and
  • we decide we are not willing to accept your request but nonetheless accept it because we find that you have guaranteed payment by the use of a cheque guarantee card or Debit card.
21 days after the end of the charging period (or on the next business day if this is a Saturday, Sunday or Bank Holiday). The charging period normally ends on the date that we issue your statement to you.£15 for each transaction (subject to a maximum of £90 in any charging period)
Unpaid item fee
An unpaid item fee will be payable if:
  • you informally request an overdraft by issuing instructions for a withdrawal or other payment; and
  • the payment cannot be met from the funds in your account or any unused arranged overdraft facility; and
  • we decide in our discretion not to make the payment.
21 days after the end of the charging period (or on the next business day if this is a Saturday, Sunday or Bank Holiday). The charging period normally ends on the date that we issue your statement to you.£5 for each item (subject to a maximum of £50 in any charging period)
Making an informal request for an overdraft means you will have to pay a paid referral fee, a guaranteed card payment fee or an unpaid item fee. If an unarranged overdraft arises, you will also have to pay the maintenance charge and interest on the amount overdrawn. For examples showing how our charges work, please see the section headed unarranged overdrafts and unpaid items in our leaflet 'Our commitment to you'.
Enforcement charges
A default notice fee will be payable if we need to serve a default notice on you (for example, if you fail to repay your overdraft on demand or we wish to enforce any security we hold). This is in addition to any other charges that may apply.Within four days of the default notice being served.£30 per notice

Additional services



Stopping payment instructions
Stopping a cheque (unless it has been lost or stolen)£10
Payments
Obtaining a sundry payments cheque£12
Obtaining a special cheque clearance£15 (£25 in Gibraltar)
CHAPS payments£23
Obtaining copies of statements£5 per request
Certificate of debit interestNo fee
Certificate of credit interest£10
Tailored loan arrangement fee2% of amount borrowed (minimum fee £100)
International payments
Including currency transfers in the UK currency inward collections0.3% (minimum fee £23, maximum fee £40) plus £10 agents charge where applicable
Inward payments from overseas
Depending on payment instructions these charges may be for the Over beneficiary or remitterUp to £100 - no charge
Over £100 - £7.50 plus agents charges where applicable
Foreign cheques
Cheques drawn at foreign banks in local currency are usually negotiated

The Bank reserves the right to obtain proceeds on a collection basis where appropriate
Negotiation 0.25% (minimum fee £7, maximum fee £45)

Collection 0.25% (minimum fee £20, maximum fee £70)
Foreign draft£40
Outward / Inward payment investigations
Within 6 months of payment release£25 per item
6 - 12 months from payment release£50 per item
Over 12 months from payment release£100 per item
ibanking plus payments
CHAPS reduced tariff£15
ibanking plus international payments
£5,000 or less£15
Over £5,0000.3% (maximum £40)

Common definitions

Throughout this page, you'll see various terms being used. Here's what they mean:

Annual Equivalent Rate (AER) - This is a notional rate used for interest bearing accounts, which illustrates what the gross credit interest rate (excluding any bonus interest payable) would be if paid and compounded on an annual basis. It helps you to compare the effective rates of credit interest on different accounts.

Effective Annual Rate of Interest (EAR) - This is the real annual cost of an overdraft, stated as an annual rate, which takes into account how often interest is charged to the account. All other charges, such as arrangement fees, must be shown separately from the EAR.

Gross Rate - This means the interest rate you are paid before the deduction of income tax.

Nominal Rate - The rate charged excluding compounding of interest and other charges associated with a borrowing, e.g. arrangement and security fees.

p.a. - per annum (per year).


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01624 637000


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