Contact us

If you are an existing customer and your enquiry is account specific, you will need to contact your branch.

Branch Locator

Our Branch Locator will help you find address information for our branches, together with telephone numbers and local services.

Useful telephone numbers


ServicesNational NumbersOverseas Numbers
General Product Information01534 282300+44 1534 282300
Debit Card and Cheque Book Loss Centre01534 620050+44 1534 620050
ibanking Customer Helpdesk01534 282880+44 1534 282880
Mobile banking Helpdesk0808 168 2957+44 120 241 3759
Online banking Helpdesk0845 300 0458
or
Ask a Question		+44 870 010 3358
or
Ask a Question
Reporting fraud0845 300 3983
or
Find out more		+44 131 523 8383
or
Find out more

Credit cardsNational NumbersOverseas Numbers
Credit Card Loss Centre0870 600 0459+44 1268 500 813
NatWest Credit Card0870 333 9091+44 870 333 9091
NatWest Gold Credit Card0870 333 1993+44 870 333 1993
NatWest Platinum Card0870 909 3715+44 870 909 3715
Reporting fraud0845 300 4350+44 1268 508 020

Insurance servicesNational NumbersOverseas Numbers
Car insurance0800 051 5405+44 117 926 3731
Contents insurance0845 301 5719
Home insurance0800 051 5450+44 117 926 3709
Travel insurance0800 051 5401

Telephone bankingNational NumbersOverseas Numbers
Gibraltar00350 200 7773700350 200 77737
Guernsey01481 703860+44 1481 703860
Isle of Man01624 637190+44 1624 637190
Jersey 01534 282850+44 1534 282850
United Kingdom08457 888 444+44 8705 888 444

Calls may be recorded.

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