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Telephone banking

Manage your money over the phone

Our offshore telephone banking advisers are based in Jersey. They can help you with any type of banking enquiry and are available whenever you need them.


  • Specialist call centre - our Jersey based telephone advisers understand your needs
  • 24/7 service - manage your money when it suits you
  • Free - there's no charge for this service, and you only pay your normal telephone call charges
  • Services - carry out a wide range of transactions
  • Flexible - get your balance or order a statement, make transfers and payments, pay bills, order cheque books and foreign currency and much more
  • Payments - make payments to UK bank accounts

Use the telephone banking service today

Call us on +44 (0)1534 282850.

Important information

Telephone banking is available to NatWest personal customers aged 16 or over with a current or savings account. System updates will mean that the services are unavailable for short periods during the early hours of the morning. Calls may be recorded.

Get in touch

  • Call us on
    +44(0) 1534 282300

Lines are open: Mon to Fri 8.30am-5.30pm (excluding public holidays).
Calls may be recorded