Charges and interest rates

We're committed to helping you get the most out of your account - which includes making you aware of the charges and rates of interest that apply to your account.

All charges and rates shown are correct as at 1 June 2013 and may change. The interest rates shown have been rounded to two decimal places.

Full copies of the fees and terms and conditions that apply to our personal accounts can be downloaded from our website terms and conditions.

Changes to Terms and Conditions for Personal Banking

We are making changes to our Fees and Terms and Conditions and a summary of these changes is outlined below. We will update our Fees leaflet on 1 June 2013 and again on 21 July 2013 to reflect the changes set out below.

From 1 June 2013

• Simplifying and renaming our charges for using your Debit card and/or ATM card
• Removal of a number of charges for using your Debit card in the UK, Channel Islands, Isle of Man or Gibraltar and
• Changes to our charges for additional services we provide

From 1 July 2013

• Changes to savings account interest payment dates

From 21 July 2013

• Changes to our overdraft charges and
• Changes to our Terms and Conditions

Full details of these changes are available within our website terms and conditions.

Services you can receive without separate charge

As long as you stay in credit, you can receive the following services without any separate charge being made:

• payments by debit card in the UK, cheque, Direct Debit or standing order;
• sterling transactions using your debit card or ATM card in any NatWest, Isle of Man Bank, RBS International, Royal Bank of Scotland cash machines, or almost all other UK cash machines. There are some cash machines in the UK and abroad where the owner of the machine may charge a fee. You will be advised on the screen about any charges before you withdraw cash. You can then stop the transaction if you do not want to be charged;
• account statements (but a charge is made for copies);
• cheque books, paying-in books and statement holders;
• telephone and online banking - apart from the cost of the phone call and any charges your Internet Service Provider may charge you for accessing the service;
• use of our counter services. There may be additional fees if we have to make special arrangements or provide specialist services.

Gold and Advantage International account fees

The following monthly account fees are payable by Gold account and Advantage International customers. Membership includes access to all the benefits listed in the appropriate webpages, brochures and user guides. These also contain details of other fees and services.

Type of current account	Account fee
Advantage International	150.00 per year will be payable from your Advantage International account (this product is no longer available)
Gold Account	12.00 per month will be payable from your Gold Account

Application of monthly account fees

The account fee for each monthly charging period will be debited from your account 21 days after the end of that charging period (or on the next business day if this is a Saturday, Sunday or Bank Holiday). The fee will appear on your statement as CHG. Your charging period runs from month to month, usually from the date you opened your account. For example, if you opened your account on 15 August, your charging period will run from the 15th of each month to the 14th of the next month. You can find out your charging period by contacting us.

Changes to interest rates

From time to time we may alter the interest rates we charge on arranged overdrafts.

When we do this we will notify you personally not less than 30 days before the change comes into effect, unless your arranged overdraft interest rate is linked to an internal reference rate (for example, set at a margin over our base rate).

Interest we pay you

The annual rates of interest paid on credit balances;

Type of current account	Amount held in account	Gross Rate %	AER% (variable)
Advantage International- Sterling (this product is no longer available)
	1,000,000 +	0.25	0.25
	750,000 - 999,999	0.10	0.10
	500,000 - 749,999	0.10	0.10
	250,000 - 499,999	0.10	0.10
	100,000 - 249,999	0.10	0.10
	50,000 - 99,999	0.10	0.10
	25,000 - 49,999	0.10	0.10
	10,000 - 24,999	0.10	0.10
	2,000 - 9,999	0.10	0.10
	0 - 1,999	0.10	0.10
Advantage International- US Dollar (this product is no longer available)
	$1,000,000 +	0.15	0.15
	$750,000 - $999,999	0.10	0.10
	$500,000 - $749,999	0.10	0.10
	$250,000 - $499,999	0.05	0.05
	$100,000 - $249,999	0.05	0.05
	$50,000 - $99,999	0.05	0.05
	$25,000 - $49,999	0.05	0.05
	$10,000 - $24,999	0.05	0.05
	$2,000 - $9,999	0.05	0.05
	$0 - $1,999	0.05	0.05
Advantage International- Euro (this product is no longer available)
	£1,000,000 +	0.25	0.25
	£750,000 - £999,999	0.15	0.15
	£500,000 - £749,999	0.10	0.10
	£250,000 - £499,999	0.10	0.10
	£100,000 - £249,999	0.10	0.10
	£50,000 - £99,999	0.10	0.10
	£25,000 - £49,999	0.10	0.10
	£10,000 - £24,999	0.10	0.10
	£2,000 - £9,999	0.10	0.10
	£0 - 1,999	0.10	0.10
Gold Account
	£5,000 +	0.25	0.25
	£0 - £4,999	0.15	0.15
Select account
	£0 +	0.00	0.00
Card Plus
	£0 +	1.25	1.26

Updated: 2 April 2013

Calculation and application of interest

Interest is calculated on a daily basis and paid into the account once a month.

Interest due on arranged overdrafts

For Gold and Select Accounts

If you have arranged an overdraft facility with us in advance and you use this facility within the thresholds shown below, you will not pay any interest. If the amount you overdraw under an arranged overdraft facility exceeds these thresholds, you will pay interest at the rates shown in the tables below on the overdrawn balance - please note that this includes the part of the balance which is within any interest free threshold that applies to your account. However, we will not charge interest on any part of the overdrawn balance which is an unarranged overdraft or represents fees, charges or costs of the kind described below under the heading `Sums which do not bear interest`.

If you have arranged an overdraft facility with us in advance under which you pay interest at a rate other than the rates shown in the tables below, the interest free thresholds shown below will not apply to your account.

Interest free thresholds

Type of account	Interest free threshold
Gold Account	100
Select Account	100

Current rates

Type of account	Nominal monthly rate %	Nominal annual rate %	EAR % variable
Gold Account
All amounts	0.63%	7.5%	7.76%
Select Account Overdrafts
All amounts	1.52%	18.28%	19.89%

The rate you pay will change automatically as our Bank's base rate changes in line with interest rates generally.

Calculation and application of interest

Interest on arranged overdrafts is calculated on a daily basis and charged monthly.

The interest we charge in each charging period will be debited from your account 21 days after the end of that charging period (or on the next business day if this is a Saturday, Sunday or Bank Holiday.

Your charging period runs from month to month, usually from the date you opened your account. For example, if you opened your account on 15 August, your charging period will run from the 15th of each month to the 14th of the next month. You can find out your charging period by contacting us.

If we are going to debit interest from your account, we will give you not less than 14 days notice of how much we are going to debit and when.

Sums which do not bear interest

We do not charge interest on unarranged overdrafts. Nor do we charge interest on any part of an arranged overdraft which represents:

• a Returned Item Fee or Unarranged Overdraft Fee

Interest due on unarranged overdrafts

Any amount overdrawn without an arranged overdraft or in excess of an arranged overdraft limit will be charged at the following rates:

Type of account	Nominal monthly rate %	Nominal annual rate %	EAR % variable
Gold and Select Accounts
All amounts	1.52%	18.28%	19.89%

Charges

Arranged Overdrafts, Unarranged Overdrafts and Returned Items

The charges shown in this section do not normally apply to the other accounts we offer to Personal Banking customers. However, we sometimes allow other accounts (including savings accounts) to be operated in a way which enables the customer to give instructions for a withdrawal or other payment which cannot be met from the funds in the account. If this happens, the charges listed below under the heading Unarranged overdrafts and returned items - charges will apply.

Arranged overdrafts - arrangement and renewal fees

	Fee payable
Gold Account
Overdrafts up to and including 10,000	No fee
Overdrafts above 10,000	2% of the new limit (minimum 45)
Select Account
Overdrafts up to and including 7,500, where interest is charged at the standard overdraft rate	No fee
Overdrafts over 7,500 or overdrafts where an interest rate other than the standard overdraft rate is payable	2% of the new limit (minimum 30)

Unarranged overdrafts and returned items

If we are going to charge you an Unarranged Overdraft Fee and/or a Returned Item Fee, we will give you not less than 14 days notice of how much we are going to charge you and when.

Fee type	When charged	Fee amount
Unarranged Overdraft Fee
An Unarranged Overdraft Fee will be charged for each day on which there is an unarranged overdraft of greater than 6 on your account at close of business on that day. Please note: we will only charge an Unarranged Overdraft Fee for a non-business day (i.e. a Saturday, Sunday or Bank Holiday) if there is an unarranged overdraft of greater than 6 owing on your account at close of business on the first following business day	21 days after the end of the charging period (or the next business day if this is a Saturday, Sunday or Bank Holiday). Your charging period runs from month to month, usually from the date you opened your account. For example, if you opened your account on 15 August, your charging period will run from the 15th of each month to the 14th of the next month. You can find out your charging period by contacting us.	6 for each day for which an Unarranged Overdraft Fee is payable.
Returned Item Fee
A Returned Item Fee will be charged if: you informally request an unarranged overdraft by issuing instructions for a withdrawal or other payment; and the payment cannot be met from the funds in your account or any unused arranged overdraft facility; and we decide in our discretion not to make the payment.	21 days after the end of the charging period in which we decide not to make the payment (or the next business day if this is a Saturday, Sunday or Bank Holiday). Your charging period runs from month to month, usually from the date you opened your account. For example, if you opened your account on 15 August, your charging period will run from the 15th of each month to the 14th of the next month. You can find out your charging period by contacting us.	6 for each returned item (subject to a maximum of 60 in any charging period).

Making an informal request for an unarranged overdraft means you will normally have to pay a Returned Item Fee or an Unarranged Overdraft Fee.

Changes to charges

From time to time we may alter the charges set out on this page. If we increase a charge, we will notify you personally not less than 60 days before the change comes into effect.

Debit card and ATM card charges

The section below sets out our charges for the transaction types listed below. It does not reflect any charges which a third party might charge you (for example, commission rates or ATM fees).

Debit card charges
Transaction type	Charges
Sterling cash withdrawals from any UK, Channel Islands, Isle of Man or Gibraltar cash machine (ATM) Sterling cash withdrawals from any NatWest branch in the UK, Channel Islands, Isle of Man or Gibraltar Sterling cash withdrawals in the UK, Channel Islands, Isle of Man or Gibraltar in any bank, travel agent, bureau de change or other outlet displaying the Visa logo Purchase of foreign currency or travellers cheques in the UK, Channel Islands, Isle of Man or Gibraltar	No charge
Purchase of foreign currency or travellers cheques in the UK, Channel Islands, Isle of Man or Gibraltar Cash withdrawals or the purchase of currency or travellers cheques outside the UK, Channel Islands, Isle of Man or Gibraltar	We will charge a Foreign Cash Fee of 2% of the value of the transaction (minimum £2, maximum £5). We will also charge a Non-Sterling Transaction Fee of 2.75% of the value of the transaction. If you elect for the transaction to be converted into Sterling at the point of sale or withdrawal, we will not charge a Non-Sterling Transaction Fee, however the transaction handler may charge you a separate fee.
Purchases made outside the UK, Channel Islands, Isle of Man or Gibraltar (for example, purchasing goods in a shop) Purchases made anywhere in a foreign currency (for example, online/telephone purchases made in or outside the UK, Channel Islands, Isle of Man or Gibraltar)	We will charge a Foreign Purchase Fee of 2.75% of the value of the transaction (minimum £1).

ATM card charges
Transaction type	Charges
Sterling cash withdrawals from any NatWest branch in the UK, Channel Islands, Isle of Man or Gibraltar	No charge
Sterling cash withdrawals from any UK, Channel Islands, Isle of Man or Gibraltar cash machine (ATM)	No charge
Foreign currency withdrawal from any cash machine (ATM) in the UK, Channel Islands, Isle of Man or Gibraltar	We will charge a Foreign Cash Fee of 2% of the value of the transaction (minimum £2, maximum £5). We will also charge a Non-Sterling Transaction Fee of 2.75% of the value of the transaction. If you elect for the transaction to be converted into Sterling at the point of withdrawal we will not charge a Non-Sterling Transaction Fee, however the transaction handler may charge you a separate fee.
Cash withdrawals from any cash machine (ATM) outside the UK, Channel Islands, Isle of Man or Gibraltar	We will charge a Foreign Cash Fee of 2% of the value of the transaction (minimum £2, maximum £5). We will also charge a Non-Sterling Transaction Fee of 2.75% of the value of the transaction. If you elect for the transaction to be converted into Sterling at the point of withdrawal we will not charge a Non-Sterling Transaction Fee, however the transaction handler may charge you a separate fee.

Where a charge in the tables above is stated as a percentage, this is a percentage of the Sterling transaction amount.

Visa Payment Scheme Exchange Rate
Any transaction made in a foreign currency using your debit card or ATM card is converted by us into Sterling using the Visa Payment Scheme Exchange Rate. To see the up-to-date rates used for debit cards and ATM cards visit www.visaeurope.com and click on the Cardholders section.

Additional services, payments and travel money

Additional Services

Obtaining copies of statements	£3 per request
Certificate of debit interest	No Fee
Certificate of credit interest	£10
Tailored loan arrangement fee	2% of amount borrowed (minimum fee £100)
Stopping a cheque (unless it has been lost or stolen)	£10

Payments

Domestic payments
Obtaining a sundry payment cheque	£12
Obtaining a special cheque clearance	£15 (£25 in Gibraltar)
CHAPS payments	£23

International Payments
Including currency transfers in the UK currency inward collections	0.3% (minimum fee £23, maximum fee £40) plus £10 agents charge where applicable

Euro Standard Payments – Gibraltar only
Our SEPA* compliant payment method for sending a payment up to €100,000	£10

*Single Euro Payments Area

Ibanking plus payments
CHAPS reduced tariff	£15 per payment
International payments	£5,000 or less - £15 Over £5,000 - 0.3% (max £40)

Inward payments from overseas
Depending on payment instructions these charges may be for the beneficiary or remitter	Up to £100 – no charge Over £100 – £7.50 plus agents charges where applicable

Outward/Inward payment investigations
Within 6 months of payment release	Up to £25 per investigation
6 - 12 months from payment release	Up to £50 per investigation
Over 12 months from payment release	Up to £100 per investigation

Foreign Cheques
Cheques drawn at foreign banks in local currency are usually negotiated	Negotiation 0.25% (minimum fee £7, maximum fee £45)
The Bank reserves the right to obtain proceeds on a collection basis where appropriate	Collection 0.25% (minimum fee £20, maximum fee £70)
Foreign draft	£40

Currency notes and travellers cheques

To buy currency notes and travellers cheques
Currency notes	0% commission
Currency travellers cheques	0% commission
Sterling travellers cheques	1% of value (2% in Gibraltar) (min £3.00, max £50.00)

To cash in currency notes and travellers cheques
Currency notes	0% commission
Currency travellers cheques	0% commission
Sterling travellers cheques	0% commission

Currency notes paid into or withdrawn from a currency account*
Country	Commission rate	Commission rate	Commission rate
USA	US $25,000 and under 1% (min $10)	US $25,001 to US $100,000 0.5%	Over US $100,000 ask for details
Euro	€25,000 and under 1% (min €10)	€25,001 to €100,000 0.5%	Over €100,000 ask for details
All other currencies	£25,000 and under 1% (min £5)	£25,001 to £100,000 0.5%	Over £100,000 ask for details

*Not applicable to Gibraltar customers. Please ask in branch for further details

Safe Custody

Boxes and parcels annual holding charges*
Large box	£55**
Small box	£40**
Sealed envelope	£20**
Inspection fee	£10**

* Please note that we no longer accept new items into Safe Custody

** Plus VAT where applicable

Throughout this page, you'll see various terms being used. Here's what they mean:

Annual Equivalent Rate (AER) - This is a notional rate used for interest bearing accounts, which illustrates what the gross credit interest rate (excluding any bonus interest payable) would be if paid and compounded on an annual basis. It helps you to compare the effective rates of credit interest on different accounts.

Effective Annual Rate of Interest (EAR) - This is the real annual cost of an overdraft, stated as an annual rate, which takes into account how often interest is charged to the account. All other charges, such as arrangement fees, must be shown separately from the EAR.

Gross Rate - This means the interest rate you are paid before the deduction of income tax.

Nominal Rate - The rate charged excluding compounding of interest and other charges associated with a borrowing, e.g. arrangement and security fees.

p.a. - per annum (per year).