Contact us
If you are an existing customer and your enquiry is account specific, you will need to contact your branch.
Branch Locator
Our Branch Locator will help you find address information for our branches, together with telephone numbers and local services.
Useful telephone numbers
| Services | National Numbers | Overseas Numbers |
|---|---|---|
| General Product Information | 01534 282300 | +44 1534 282300 |
| Credit Card Loss Centre | 0870 600 0459 | +44 1423 700 545 |
| Debit Card and Cheque Book Loss Centre | 01534 620050 | +44 1534 620050 |
| ibanking Helpdesk | 01534 282880 | +44 1534 282880 |
| Online banking Helpdesk | 0845 3000458 or | +44 1423 534755 or |
| NatWest Credit Card | 0870 333 9091 | +44 870 333 9091 |
| NatWest Gold Credit Card | 0870 333 1993 | +44 870 333 1993 |
| NatWest Platinum Card | 0870 909 3715 | +44 870 909 3715 |
| Telephone Banking | 01534 282300 | +44 1534 282300 |
| Telephone Banking (UK) | 08457 888 444 | +44 8705 888 444 |
Calls may be recorded.
Call back service
If it's not convenient to talk to us now, why not use our free Call back service to schedule a call for when it suits you.
Feedback
Your feedback is important to us - we are always looking for ways to improve your experience and greatly value your input.
Tell us what you think of our products, services and website.