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Our trading name has changed to...

What has changed?

Due to the new ring-fencing legislation in the UK, we’ve changed our trading name from NatWest in the Channel Islands, the Isle of Man and Gibraltar, to NatWest International. You don’t need to do anything. There is no change to your banking services or how you do business with us.

Whilst our name may have changed, we’ll remain the same bank you know today. You’ll still deal with the same teams, continue to receive the same level of service you’ve come to expect and the underlying legal entity - The Royal Bank of Scotland International Limited - with whom you have a contractual relationship, is not changing.

Frequently asked questions

Why are you changing your trading name from NatWest to NatWest International?

Due to ring-fencing legislation in the UK, we’re changing our trading name from NatWest to NatWest International. You don’t need to do anything. There is no change to your banking services or how you do business with us.

To comply with legislation, we must separate our European Economic Area (EEA) business from our non-EEA businesses such as those in the Channel Islands, the Isle of Man and Gibraltar. We need to be distinctive and clear with our customer who they are banking with therefore we’re changing our name from NatWest to NatWest International.

What is ‘ring-fencing’?

The ring-fencing legislation requires us to separate essential banking services from investment banking services by 1 January 2019. It was brought in by the UK Government to strengthen the financial system following the financial crisis that began in 2008. It reduces the possibility that essential banking services are put at risk by a failure in another part of the business such as investment banking.

When will the change in name happen?

Over the next 12 months you’ll notice this change as we roll it out across all of our customer touch points, brochureware, our website, online & mobile banking, buildings and ATMs.

Are there any changes to my accounts or products?

No. There is no change to your account details and all services and products remain the same. You can continue to use your existing NatWest items – these will only be replaced on renewal or request.

Do I need to change my online log on details?

No, your log on details will remain the same and we will never ask you to change them.

Who can I contact with further questions?

If you have any questions, please visit your local branch or contact us on:

Jersey: 01534 282850
Guernsey: 01481 703860
Isle of Man: 01624 637190
Gibraltar: 00350 200 77737
Overseas: +44 1534 282850