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Contact us

If you are an existing customer and your enquiry is account specific, you will need to contact your branch.

Branch Locator

Our Branch Locator will help you find address information for our branches, together with telephone numbers and local services.

Useful telephone numbers

Services National Numbers Overseas Numbers
General Product Information 01534 282300 +44 1534 282300
Credit Card Loss Centre 0870 600 0459 +44 1268 500 813
Debit Card and Cheque Book Loss Centre 01534 620050 +44 1534 620050
ibanking Customer Helpdesk 01534 282880 +44 1534 282880
Online Banking Helpdesk Ask a Question Ask a Question
NatWest Credit Card 0870 333 9091 +44 870 333 9091
NatWest Gold Credit Card 0870 333 1993 +44 870 333 1993
NatWest Platinum Card 0870 909 3715 +44 870 909 3715

Telephone banking

Location National Numbers Overseas Numbers
Jersey 01534 282850 +44 1534 282850
Guernsey 01481 703860 +44 1481 703860
Isle of Man 01624 637190 +44 1624 637190
Gibraltar 00350 200 77737 00350 200 77737
UK 08457 888 444 +44 8705 888 444

Calls may be recorded.

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