Complaints Form
We do everything we can to make sure our customers get the best possible service. However, sometimes, we don’t get things right. When that happens, we always encourage you to tell us about your complaints, so that we can put matters right.
If your account is held in the UK, please use the customer feedback form held on www.natwest.com.
Important
Internet emails are not necessarily secure as information could be intercepted, lost or destroyed. Please do not email any account information or other confidential information.
Your complaint (*this information must be provided)
Your Information
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The information you supply on this form will be used for the purpose of providing you with the service you requested. By supplying your address, telephone or fax number or email address, you are giving your consent for us to contact you in any of these ways in connection with the request.