Contact us

If you are an existing customer and your enquiry is account specific, you will need to contact your branch.

Branch Locator

Our Branch Locator will help you find address information for our branches, together with telephone numbers and local services.

Useful telephone numbers


ServicesNational NumbersOverseas Numbers
General Product Information01534 282300+44 1534 282300
Credit Card Loss Centre0870 600 0459+44 1423 700 545
Debit Card and Cheque Book Loss Centre01534 620050+44 1534 620050
ibanking Customer Helpdesk01534 282880+44 1534 282880
Online Banking Helpdesk0845 300 0458+44 1423 534755
NatWest Credit Card0870 333 9091+44 870 333 9091
NatWest Gold Credit Card0870 333 1993+44 870 333 1993
NatWest Platinum Card0870 909 3715+44 870 909 3715

Telephone banking


LocationNational NumbersOverseas Numbers
Jersey 01534 282850+44 1534 282850
Guernsey01481 703860+44 1481 703860
Isle of Man01624 637190+44 1624 637190
Gibraltar00350 200 7773700350 200 77737
UK08457 888 444+44 8705 888 444

Calls may be recorded.

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