We are committed to making our site more accessible and support the Web Accessibility Initiative (WAI). Our product directory has been designed to meet the WAI recommendations.

Browser compatibilityYou can view the NatWest website on a wide range of browsers. We have tested the pages of the site with the following browsers:PC requirementsWindows 2000 or later - including XP, Vista and Windows 7.Microsoft® Internet Explorer version 7 and 8AOL 8.0, AOL 9.0, AOL 9.1 and AOL 10.1FireFox 3.0 and 3.6Opera 9.2x, Opera 9.5, Opera 9.6 and Opera 10Safari 3.x to Safari 4.xGoogle Chrome 3.0, 4.0, 4.1 and 5.0Macintosh ComputersOS 10.4 or later.Safari 3.x to 4.xFireFox 3.0 to FireFox 3.6Opera 9.2X, Opera 9.5, Opera 9.6 and Opera 10Google Chrome 5.0Our Online banking service requires specific configurations. Please visit our Online banking page for more information.Keyboard shortcutsPCsMicrosoft Internet Explorer - press 'Alt' and the access key letter, then press enterMozilla - press 'Alt' and the access key letter at the same timeMacintosh ComputersMozilla - hold down 'Control' key and then press the access key letterAccess key letterActionHLoad home pageALoad accessibility pageNSkip to the main navigation of a pageSSkip to the main content of a pageIn branchesWe are improving our branches to make access easier for everyone. For example, we are improving lighting levels and fitting handrails to steps.Where possible all of our new and refurbished branches have been designed with the following features:A permanent or temporary rampAutomatic or power assisted doorsAudio Induction loops installed on some counter positions and a portable induction loop that can be used during meetings and interviewsInterview rooms at ground level with access suitable for wheelchair usersCounter positions at lower levels for customers who use wheelchairs and, in branches where this isn't possible, a writing table at a lower levelLayout and signage designed with suitable colour contrast to assist our partially sighted customersUsing cash machinesAll of our cash machines have audible tone prompts after each key depression.The keyboards on our new cash machines also have the following features:Raised dot on the number 5Coloured keys for 'entry' and 'error'A depression in the middle of the keys making the keys easier to pressWhere possible, our newer cash machines have been installed at a height suitable for wheelchair access.A guide to using our cash machines is available in Braille, large print or on audiotape.Customers with visual impairmentsStatements and general correspondence produced in Braille, large print or on audiotape Brochures produced in Braille, large print or on audiotape PIN numbers provided in Braille